2024 Physical Well-Being

Why does a focus on physical well-being matter?

Atrium Health Teammates provide the best care for others, and we encourage you to be your best self by focusing on your physical well-being. Preventive exams are an important opportunity to discuss unique current health concerns, health history and any questions you may have. Screenings may help you and your provider prevent illnesses before they cause symptoms or problems. Learn more about preventive care here.  



Greater Charlotte teammates
704-631-1500, choose option 1

Navicent teammates
800-964-4780, select option 2

Floyd teammates

Wake Forest Baptist teammates

Annual Wellness Exam  

Atrium Health Medical Plans cover most annual wellness exams including appropriate labs and screenings at 100%. If a condition is detected and additional tests are needed, or the visit becomes diagnostic, a charge may occur.  Teammates can access LiveWELL Care Clinics for a small co-pay. (All Southeast markets will have LiveWELL Care Clinics early in 2024) 

If you don’t have a provider, use the links below to find one that is right for you. 

Atrium Health Greater Charlotte Teammates:

Atrium Health Navicent Teammates: 

Atrium Health Floyd Teammates:  

  • Find a Doctor
  • New! LiveWELL Care Clinic — more information coming soon

Atrium Health Wake Forest Baptist Teammates:


Condition Management Programs 

The following programs are designed to support medical conditions for Atrium Health Medical Plan members. 

The following diabetes and prediabetes resources are available to teammates who are enrolled in Atrium Health Medical Plans:  

Diabetes Care Management (DCM)

Atrium Health Greater Charlotte, Wake Forest Baptist and Navicent Teammates

If you or your family member(s) have been diagnosed with diabetes, you are eligible to participate in Diabetes Care Management (DCM). You have the opportunity to work one-on-one with a MedCost nurse health coach who can help you manage your diabetes and prevent the onset of additional disease or complications. To enroll in DCM, call 1-800-204-2085.   

Livongo Diabetes Management Program   

Atrium Health Wake Forest Baptist Teammates

Livongo is a digital health platform that empowers people with diabetes to live better and healthier lives. Teammates in an Atrium Health Plan with a Hemoglobin A1c greater than 7 may join.   

To join the Diabetes Management Program: 

  • Text “GO WFBH” to 85240 to learn more and join 
  • You can also join by visiting Livongo or call 800-945-4355 and use registration code: WFBH 

Omada Pre-Diabetes Health Program

The Omada Health Program is an online group led by a health coach for teammates at risk for diabetes or heart disease. The program is designed to reduce the risk of chronic health conditions while improving overall well-being. Teammates apply to participate in the program, and a limited number of spots are available. 

Omada’s personalized program inspires lasting healthy habits through:  

  • A professional health coach for support and guidance  
  • A wireless smart scale to monitor your progress 
  • Weekly online lessons to educate and empower you 
  • A small online community for real-time motivation 

Atrium Health Greater Charlotte Teammates 

Atrium Health Greater Charlotte teammates are granted entry into the Omada Health Program by invitation only. Teammates can contact Omada Health Member Support by clicking the Help and Support Feedback button on the Omada website, or by sending an email to or by phone at 1-888-409-8687.  

Atrium Health Floyd Teammates 

Atrium Health Floyd teammates have the option to participate in the Omada Health Program offered through Cigna. Teammates can click “get started” to complete the online registration form to see if they are eligible.  

Diabetes Self-Management and Education Support (DSMES) 

Individuals with diabetes can participate in a nationally recognized DSMES Program. DSMES focuses on self-care behaviors such as healthy eating, being active and monitoring blood sugar and is a key step in improving health outcomes and quality of life for people with diabetes. Classes are taught in individual and group settings. To learn more, including costs, and to register click on your region below.  
Atrium Health Greater Charlotte  
Atrium Health Wake Forest Baptist 
Atrium Health Navicent  
Atrium Health Floyd 

Community Eye Care Diabetes Program

Atrium Health Greater Charlotte, Navicent, Wake Forest Baptist and Floyd Teammates

Teammates with Type 1 or Type 2 diabetes enrolled in a comprehensive Community Eye Care (CEC) plan who undergo a medical exam are eligible for co-pay relief. The member submits a form to CEC and is reimbursed for the amount of the co-pay, up to $25. Call 888-254-4290 for more information.

Personal Care Management Programs

Atrium Health Greater Charlotte, Navicent and Wake Forest Baptist Teammates

Personal Care Management (PCM) is a health care program that helps educate and mentor individuals who are managing health issues such as diabetes, high blood pressure, asthma, heart disease, and other chronic conditions. This program is administered by MedCost Benefit Services and is a free benefit available to teammates and their dependents covered under Atrium Health Medical Plans. 

The program provides personal nurse health coaching and mentoring via scheduled phone calls, customized strategies to improve overall health and well-being, care plan designs, educational materials and informative tools tailored to your specific needs. You can call MedCost directly to find out if you are eligible at 1-800-204-2085.   

Weight Management

Atrium Health offers a variety of weight management programs ranging from behavior change intervention to bariatric surgery to help teammates maintain and manage their weight. Learn more about Weight Management.   

Medical Nutrition Therapy

Atrium Health has Registered Dietitians/Nutritionists (RDN) available for outpatient visits to help you reduce your health risks through Medical Nutrition Therapy.  

Dietitian visits are covered at 100% for a qualifying medical condition for teammates or family members on Atrium Health Medical Plans with an appropriate referrer. Medical Nutrition Therapy is available virtually or at select Atrium Health locations.   

Learn more about Medical Nutrition Therapy.

Maternity Resources

The following programs support teammate maternity care including parental benefits.

SmartStarts Maternity Program
Atrium Health Greater Charlotte, Wake Forest Baptist, Navicent

SmartStarts will help you get ready to welcome your baby by providing you with resources and information about each stage of your pregnancy. Get support from the MedCost SmartStarts nurses who are happy to provide resources and answer questions as a supplement to your doctor's care. Teammates who will be giving birth and who participate in one of the Atrium Health Medical Plans, must register before 20 weeks to earn the physical well-being incentive. Enroll in this free program by calling 1-800-722-2157, option 2. 

Cigna Healthy Babies 

Atrium Health Floyd
  • Cigna Healthy Pregnancy App is designed to help you and your baby stay healthy during pregnancy. This valuable resource offers you an easy way to track and learn about your pregnancy. It also provides support for baby’s first two years! Download the Cigna Healthy Pregnancies app and enter your due date and myCigna user ID and password. Learn more about the Cigna Healthy Babies program.    
  • Breast pumps and breastfeeding consultation are available at no additional cost through your Cigna medical plan. Once you reach the 28th week of pregnancy can qualify for a breast pump at no additional cost. Learn more about Cigna’s breast pumps and breastfeeding consultation program.   

Parental Benefits

To learn more about the parental benefits in your region and market click on the link below.

Additional Resources for Chronic Condition Management for All Teammates and Their Families

The following information resources and offerings have been compiled by region depending on personal care needs:

Diabetes Programs:  Greater Charlotte | Navicent | Wake | Floyd
Cardiovascular Health Programs: Greater Charlotte | Navicent | Wake | Floyd
Cancer Programs: Greater Charlotte | Navicent | Wake | Floyd
Weight Management Programs: Greater Charlotte  | Navicent | Wake | Floyd


Last Updated on 05/06/2024