The Advocate Health Help NOW Program provides our teammates with access to essential life support services. Through this program, teammates are connected with a Teammate Support Strategist who is committed to addressing their unique social health needs. We deeply value the incredible work our teammates do to care for our patients and communities, and we recognize that life can present challenges for everyone. When our teammates need support, the Help NOW program is here to lend a hand.
To participate in the programs below, you will need your Atrium Health or Advocate Health Teammate ID and other personal details. If you do not know your Teammate ID, please see FAQ below on how to locate it.
On this page:
See how Help NOW supports teammates’ basic needs.
If you would like to share your story on how Help NOW has helped you, please let your Teammate Support Strategist know or email helpnow@atriumhealth.org. All identifying information can be changed to keep your story confidential.
The Help NOW program was launched in response to the pressing needs uncovered through a survey of our employees. Originally focused on the Greater Charlotte area, the program aimed to connect teammates with local community organizations to provide both immediate and long-term support. What started as a localized North Carolina initiative has grown significantly, expanding to serve the Georgia and Wake service areas, with plans to extend to Midwest regions in 2025.
To date, the Help NOW program has successfully assisted over 4,000 teammates, connecting them with essential resources in areas such as food, housing, internet access, and more. By partnering with local community organizations, Help NOW has been able to address key social determinants of health, ensuring our teammates have the support they need to thrive both professionally and personally.
As the program continues to expand, we remain committed to ensuring all teammates have access to these vital resources. We are focused on maintaining consistent communication, enhancing accessibility, and raising awareness about the services available.
Learn more about some of the great services Help NOW offers to teammates below, and then choose your region to get started.
If you're struggling to meet essential financial commitments such as rent, utilities, or other basic needs, we can connect you with local crisis organizations that provide immediate support. We’re here to help you navigate these challenges with dignity and care.
When you’re in need of immediate food assistance, Help NOW can provide support through home food delivery or by connecting you to one of our internal Advocate Health food pantries. For those requiring longer-term food resources, we can also connect you to community programs that offer ongoing assistance.
If you are interested in purchasing a home in the future or finding access to lower-cost rental housing, through our regional partnerships we can help provide you with educational courses and assist with navigating housing resources. Through our community partnerships, teammates can gain assistance on building a budget, improving credit scores and help in applying for a mortgage, and possibly even get connected to down-payment assistance programs.
We can also provide support for those in need of emergency housing.
Staying connected is more important than ever. Help NOW offers support to teammates needing assistance with paying internet bills, accessing low-cost or free home computers, and receiving training on computer use and digital navigation. If you don’t own a computer or need additional digital support, we can help connect you with resources to meet those needs.
Dealing with child or dependent care challenges, or facing other personal difficulties and unsure where to turn? We are here for you. Reach out today to see how Help NOW can provide the support you need.
Explore the variety of community resources provided to you through Atrium Health.
Step 2: Apply for support by clicking the Apply button at the top right of the page.
Step 3: Look out for a call or email from one of our Teammate Support Strategist, who will guide you through getting the resources you need
All teammates are eligible including contract, PRN and part-time. Atrium Health wants any teammate who needs support to be able to find that help. Please note that some partner agencies may have financial limits for who can access services.
If you do not know your Advocate Health Teammate ID, you can locate it by visiting:
To enroll for each program, you will be asked for your teammate ID. By collecting teammate IDs, we can show the success of the program. Any services teammates access with partner agencies will not be shared with Atrium Health, ONLY the IDs of those who reach out for help. The teammate IDs will only be used to count the number of participants.
Yes, we encourage you to participate in every program that you find helpful! You can choose to enroll in one program or all four. Each program has a different enrollment process, so follow the links in each description to start the process.
No, our program is not related to HR benefits, but rather a program to support teammates in times of need.
Follow the enrollment links for each region/market above.
Interested in sharing how the Help NOW program has impacted you, please email helpnow@atriumhealth.org.
A couple of weeks ago, I found myself completely out of food and uncertain where my next meal would come from. That's when I reached out to Help NOW, and they quickly connected me with their food service resources. Thanks to their support, I was able to receive enough food to last me for three weeks. I’m incredibly grateful for their help during such a difficult time. Thank you, Help NOW, for making a real difference!
Help NOW is just one of many support programs available to Advocate Health Teammates. Click below to learn more about additional programs and resources.
