Need Help NOW? Start here.

Atrium Health is partnering with local organizations to give direct access for teammates to get support for food, housing, economic assistance and internet access. 

Currently for Mecklenburg County, NC Residents Only

Note: Other counties coming soon. Stay tuned for more information. 

To participate in these programs, you will need your 6-digit Atrium Health Teammate ID and other personal details. 

New Ways to Support Teammates

Atrium Health launches a new program to support teammates’ basic needs. Learn more

Basic Needs NOW

Need help with rent, utilities, or public benefits?

The Mecklenburg County Crisis Assistance Ministry can help. Teammates can gain direct access to resources through Crisis Assistance Ministry to solve immediate financial needs. Dedicated representatives are ready to help you here.

Get Started 

Food NOW

Need food for yourself or your family? 

Second Harvest Food Bank can provide a 3-day food kit for a family of 4. Visit any of the On-Site Care Clinics listed below to pick up a food kit.  Teammate coaches can then get you connected with Loaves and Fishes for additional food support. 

  • Carolinas Medical Center: 1000 Blythe Avenue, Annex Building, Charlotte, NC 28203  
  • Airport Center: 4435 Golf Acres Drive, Building P, Suite 300, Human Resources, Charlotte, NC 28208 
  • Atrium Health Pineville: 10620 Park Road, Building 400, Suite 202, Charlotte, NC 28210 
  • Atrium Health University City: 101 East W.T. Harris Blvd, Suite 4104, Charlotte, NC 28262 

For hours of operation, visit the On-Site Care Clinics page.  No appointments needed. Go to the front desk and ask for a kit. 
Food Shares
Loaves and Fishes also hosts pop-up food share events. Find and register for a food share event
Atrium Health will begin hosting several food share events for teammates and the community. The next date is:

Friday, June 18 10:30 a.m. - 11:30 a.m.

Behavioral Health Randolph, 501 Billingsley Rd, Charlotte, North Carolina 28211

Internet NOW

Connect with Digital Charlotte’s navigators ready to help you get internet access, equipment, and learn more internet skills.  

Get Started

Housing NOW

DreamKey Partners wants to help Atrium Health teammates reach long-term housing goals.  Sign up for the Dreamkey Partners education series.  Topics include:

  • Managing your money 
  • Credit 101 and building credit  
  • Pathways to homeownership 
  • Access to housing resources

Once complete, you will be connected to one of our certified housing counselors who will partner with you to create plan to reach your housing goals! 

Start here to enroll in the program and reach your home ownership or rental goals. Once you complete the program, you will be connected to a certified housing counselor who will partner with you to create plan to reach your housing goals!

Frequently Asked Questions

  1. Who is eligible? 
    All teammates are eligible including contract, PRN and part-time. Atrium Health wants any teammate who needs support to be able to find that help. Please note that some partner agencies may have financial limits for who can access services. 

  2. Can I participate in more than one program (Food NOW, Housing NOW, Basic Needs NOW, Internet NOW)? 
    Yes, we encourage you to participate in every program that you find helpful! You can choose to enroll in one program or all four. Each program has a different enrollment process, so follow the links in each description to start the process.  

  3. Where do I enroll? 
    Follow the enrollment links for each program. 

  4. What if I don’t have internet? 

    Crisis Assistance Ministry caseworkers are ready to help you through the process. Please download and complete this PDF. You can email, fax or drop the paperwork off at Crisis Assistance Ministry.

  5. Do I have to make an appointment at Teammate Health to get a food kit? 
    No appointments are needed. Just speak with the front desk staff. They will help you from there. Teammate coaches will then follow-up with teammates to discuss referral to Loaves and Fishes Food Pantry for a longer-term food supply. 

  6. When will this program be available for teammates who live outside Mecklenburg County?  
    We are working hard to expand this program to 3-4 additional counties within the next couple of months.  

  7. Why are you asking for Teammate ID? 
    To enroll for each program, you will be asked for your teammate ID. By collecting teammate IDs, we can show the success of the program. Any services teammates access with partner agencies will not be shared with Atrium Health, ONLY the IDs of those who reach out for help. The teammate IDs will only be used to count the number of participants.  
    This is a voluntary option. If you would prefer to not give your teammate ID, you can still access all resources available.