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Need Help NOW? 

Now available for all teammates.

Atrium Health is helping teammates get access to crucial life support services. As much as our teammates do to support our patients and community, we understand things happen and sometimes we need help too. Through our Help NOW program, you can connect with a Teammate Support Strategist dedicated to supporting teammates' needs. 

To participate in the programs below, you will need your 6-digit Atrium Health Teammate ID and other personal details. If you do not know your Teammate ID, please see FAQ below on how to locate it.

See how Help NOW supports teammates’ basic needs. 

If you would like to share your story on how Help NOW has helped you, please let your Teammate Support Strategist know.

Help NOW Services

Learn more about some of the great services Help NOW offers to teammates below, and then choose your region to get started. 

Basic Needs Now

If you are a teammate struggling to make rent, utility or other basic financial commitments, we can connect you to crisis organizations for help.

Learn More

Food Now

Teammates in need of immediate food supplies, can pick up a food kit. Food kits are enough food to feed a family of four for 2 to 3 days. Teammates can also get connected with resources for longer-term supplies of food.

Learn More

Housing Now

If you are interested in purchasing a home in the future or finding access to lower-cost rental housing, we can help provide you an education course. This course provides assistance on building a budget, improving credit scores and help in applying for a mortgage. Those who complete the course can also get access to down-payment assistance programs. 

We can also provide support for those in need of emergency housing.  

Learn More

Internet Now

We can help get you connected with programs to help pay your internet bill, low-cost or free home computers as well as computer and internet training.

Learn More

Other Needs

Child or dependent care? Other challenges and just not sure where to turn? We may be able to help with these needs, too. Reach out today.

Getting Started 

Step 1: Select your correct region and log into the community resource Find Help page.

Atrium Health Greater Charlotte

Atrium Health Wake Forest Baptist

Atrium Health Navicent

Atrium Health Floyd

Explore the variety of community resources provided to you through Atrium Health. 

Step 2: Apply for support by clicking the Apply button at the top right of the page. 

Step 3: Check for a call or email from one of our Teammate Support Strategist, who will guide you through getting the resources you need.

 

Frequently Asked Questions

  1. Who is eligible? 
    All teammates are eligible including contract, PRN and part-time. Atrium Health wants any teammate who needs support to be able to find that help. Please note that some partner agencies may have financial limits for who can access services. 

  2. Can I participate in more than one program (Food NOW, Housing NOW, Basic Needs NOW, Internet NOW)? 
    Yes, we encourage you to participate in every program that you find helpful! You can choose to enroll in one program or all four. Each program has a different enrollment process, so follow the links in each description to start the process.  

  3. Is the Help NOW program connected to Atrium teammate benefits? 
    No, our program is not related to HR benefits, but rather a program to support teammates in times of need.

  4. Where do I enroll? 
    Follow the enrollment links for each region/market above.

  5. Do I have to make an appointment to get a food kit? 
    No appointments are needed. Our community health worker will help connect you with a pick-up and discuss referral to a local food pantry for a longer-term food supply.

  6. Why are you asking for Teammate ID? 
    To enroll for each program, you will be asked for your teammate ID. By collecting teammate IDs, we can show the success of the program. Any services teammates access with partner agencies will not be shared with Atrium Health, ONLY the IDs of those who reach out for help. The teammate IDs will only be used to count the number of participants.

    This is a voluntary option. If you would prefer to not give your teammate ID, you can still access all resources available. 

    If you do not know your Atrium Health Teammate ID, you can locate it by visiting Core Connect-Me-Employment Information-Person Number.

 

 

Last Updated on 06/03/2024