Mental Health Support 

• Register here with MyStressTools
• Use code 287486 to access available tools

Atrium Health Navicent Teammates

• Contact HealthCare EAP at 1-800-252-4555 or 1-800-225-2527
• www.theEAP.com/HealthCare-EAP 

Atrium Health Behavioral Health Help Line

Greater Charlotte Region Teammates

• 704-444-2400
• Atrium Health’s Behavioral Health Help Line

If you or someone you know needs mental health care, you can call the 24/7 Atrium Health’s Behavioral Health Help Line. The Physician and APP Well Being Help Line is 704-444-5877. Both resources are staffed 24/7 with licensed professionals.

Atrium Health Code Lavender

Greater Charlotte Region Teammates

• 1-980-212-HOPE (4673)
• Code Lavender

The goals of Code Lavender are to respond immediately to teammate crises, establish a culture of compassion to promote teammate resilience, positively impact patient satisfaction, teammate engagement and retention of teammates. If you are in crisis or need someone to talk to, please ask for help.

Mental Health Benefits for Teammates

Greater Charlotte Region Teammates

Carolina Behavioral Health Alliance, LLC (CBHA) is a network of mental health and substance use disorders providers including Licensed Professional Counselors (LPC), Licensed Psychologists (PhD), Licensed Psychological Associates (LPA), Licensed Clinical Social Workers (LCSW), Licensed fee-based Practicing Pastoral Counselors (CFBPPC) and Licensed Substance Use Disorders Counselors (LSUDC). Carolina Behavioral Health Alliance, LLC (CBHA) coordinates Atrium Health teammate coverage under the LiveWELL Health Plans for mental health and substance abuse services.

When you call CBHA, a trained and licensed mental health or substance use disorders professional will answer your call. He or she will discuss your problem and make a referral for evaluation, counseling or treatment to a Network Provider. Referrals are based on your needs and the Provider’s availability and experience with your kind of problem.

For non-emergency care, teammates must receive advance certification by calling CBHA at 1-800-475-7900 and use a CBHA provider. Find a CBHA network provider.

LiveWELL Health Savings Plan and Co-Pay Plan Coverage

Greater Charlotte Region Teammates

• Inpatient and Outpatient facilities services covered under Health Saving Plan and Co-Pay Plan: Atrium Health Value Network 85% after deductible, Preferred Network 75% after deductible, Other In-Network & CBHA Non-Network Inpatient 70% after deductible and Out-of-Network 50% after deductible.
• Outpatient Physician services covered under the Health Savings Plan: Value Network 85% after deductible, Preferred Network 75% after deductible, Other In-Network & CBHA Non-Network 70% after deductible, and Out-of-Network 50% after deductible.
• Outpatient Physician services covered under the Co-Pay Plan: Atrium Health Value Network $20 co-pay; Preferred Network $25 co-pay, In-Network $30 co-pay, and Out-of-Network 50% after deductible.

Psychiatrists (MD), psychologists (PhD) or Masters of Social Work (MSW) may bill the plan directly. Other licensed mental health practitioners may be asked to file claims under the direction of these professionals, depending on credentialing guidelines.

Family Therapy / Counseling Family Therapy/Counseling is considered an eligible expense when provided by a licensed mental health practitioner.

For specific details about coverage under the LiveWELL Health Plan, review the LiveWELL Health Plans Summary Plan Document.

Atrium Health Mental Health First Aid Certificate Program 

Mental Health First Aid is a course that teaches participants how to identify, understand and respond to signs of mental illnesses and substance use disorders. This training gives you the skills you need to reach out and provide the initial help and support to someone who may be developing a mental health challenge.  

Virtual and in-person courses are available to fit your needs. 

To register, follow the steps below in CORE Connect:  

• Log in to CORE Connect   
• From your CORE Connect main page, click the Me tab, then click on Learning
• Search for Mental Health First Aid
• Select the “Mental Health First Aid” course. Do not select the course that awards contact hours.
• Follow the on-screen instructions to register 

For additional information please visit the Atrium Health Mental Health First Aid website or email us at MHFA@atriumhealth.org. 

Empowering You Series

A Mental Health Support Series powered by BestHealth For Us at Atrium Health Wake Forest Baptist. 

Open to all teammates. Simply click the Webex meeting link to join at the start of each webinar.    

Please note, you may be prompted to download Webex software to attend the classes. Allow for a few minutes prior to your first class for the software download.  If you need an on-the-go option, download the Webex app to your mobile device. 

If you have any issues accessing the meeting link, email besthealthforus@wakehealth.edu. 

Stress Reset 
Stress is toxic to our body in a lot of ways we might not think about. Join Robert Willis, LMFT, Behavioral Health Counselor, as he helps us understand the human body’s survival systems reaction to stress, what happens when these systems over function, and practical techniques to reduce negative impacts of stress. 

Part 1 Virtual | Wednesday, September 1 | 12:30 – 1 p.m.  
Part 2 Virtual | Wednesday, September 8 | 12:30 – 1 p.m.

Part 2 Join link: https://wakehealth.webex.com/wakehealth/j.php?MTID=m583ea91cc42da015d373212f0562aa69

Understanding the Signs of Depression  
Join Dr. Patrick Harmon, Assistant Professor of Psychiatry and Behavioral Medicine, to learn about the warning signs of depression, how healthy habits influence mood, and when to reach out for help. 

Virtual | Wednesday, September 15 | 12:30 – 1 p.m. 
Join link: https://wakehealth.webex.com/wakehealth/j.php?MTID=m0b4406f0fd56281b5a750d15805b2055

Burning Brightly or Burning Out?  
The pandemic has been exhausting for everyone. Join Dr. Rev. Glenn Kinken, Senior Minister at Centenary United Methodist Church, as he helps us understand how we manage stress and our emotional well-being. Learn about the signs of burn out and over functioning and get tools to cope with them. 

Virtual | Wednesday, September 22 | 12:30 – 1 p.m.
Join link: https://wakehealth.webex.com/wakehealth/j.php?MTID=m5f470b56735af899f18a9e9c5367c03

Misconceptions and Obstacles related to Substance Use Disorders 
Join Dr. Dean Melton, MD, Outpatient Program Director Chemical Dependency & Psychiatry, as he helps you understand what a substance use disorder is and some of the common thoughts and emotions that prevent individuals from seeking help. 

Virtual | Wednesday, October 6 | 12:30 – 1 p.m. 
Join link: https://wakehealth.webex.com/wakehealth/j.php?MTID=m2dbae6cefcc794bd82ad0530512cb2f0