Atrium Health offers benefits and resources to support the mental health and well-being of teammates and their family members. Please take advantage of the mental health resources available to you.
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The EAP program is designed to help you and your family emotionally cope with all types of issues – marital conflicts, financial problems, job stress, legal issues and more.
Self-Care On-Demand Webinar
Part of taking care of yourself, your mental health and managing your stress is learning how to participate in self-care. Self-care is any activity we deliberately do to take care of your mental, emotional and physical health.
Greater Charlotte Region Teammates
The Atrium Health EAP offers free counseling for teammates and family members by calling 1-800-384-1097.
All teammates, regardless of benefit eligibility, and their family members can participate in up to six short-term solution focused counseling sessions at no charge. If a long-term referral is needed, EAP will help to facilitate the transition to a long-term counselor, making sure to consider referrals that are in-network with the client’s insurance. EAP is committed to supporting all Atrium Health teammates in the Greater Charlotte Region. In order to improve access for teammates and their eligible family members, EAP will be offering 6-sessions per concern per year with no limit on the number of concerns. The change will go into effect starting December 1, 2021.
Atrium Health Navicent Teammates
Greater Charlotte Region Teammates
If you or someone you know needs mental health care, you can call the 24/7 Atrium Health’s Behavioral Health Help Line. The Physician and APP Well Being Help Line is 704-444-5877. Both resources are staffed 24/7 with licensed professionals.
Brandon encourages teammates to put mental health on your annual health care checklist. He also recommends teammates to attend to their mental health with the same level of care as their physical health.
Brandon Allison, LCMHC, NCC Psychotherapist/Licensed Clinical Mental Health Counselor Employee Assistance Program Atrium Health Greater Charlotte
Your mind, body and spirit are all connected to maintain overall well-being. Are you making self-care a priority? Download the Self-Care Plan worksheet to create a plan that works for you.
Greater Charlotte Region Teammates
The goals of Code Lavender are to respond immediately to teammate crises, establish a culture of compassion to promote teammate resilience, positively impact patient satisfaction, teammate engagement and retention of teammates. If you are in crisis or need someone to talk to, please ask for help.
Greater Charlotte Region Teammates
Carolina Behavioral Health Alliance, LLC (CBHA) is a network of mental health and substance use disorders providers including Licensed Professional Counselors (LPC), Licensed Psychologists (PhD), Licensed Psychological Associates (LPA), Licensed Clinical Social Workers (LCSW), Licensed fee-based Practicing Pastoral Counselors (CFBPPC) and Licensed Substance Use Disorders Counselors (LSUDC). Carolina Behavioral Health Alliance, LLC (CBHA) coordinates Atrium Health teammate coverage under the LiveWELL Health Plans for mental health and substance abuse services.
When you call CBHA, a trained and licensed mental health or substance use disorders professional will answer your call. He or she will discuss your problem and make a referral for evaluation, counseling or treatment to a Network Provider. Referrals are based on your needs and the Provider’s availability and experience with your kind of problem.
For non-emergency care, teammates must receive advance certification by calling CBHA at 1-800-475-7900 and use a CBHA provider. Find a CBHA network provider.
Greater Charlotte Region Teammates
Psychiatrists (MD), psychologists (PhD) or Masters of Social Work (MSW) may bill the plan directly. Other licensed mental health practitioners may be asked to file claims under the direction of these professionals, depending on credentialing guidelines.
Family Therapy / Counseling Family Therapy/Counseling is considered an eligible expense when provided by a licensed mental health practitioner.
For specific details about coverage under the LiveWELL Health Plan, review the LiveWELL Health Plans Summary Plan Document.