Atrium Health offers benefits and resources to support the mental health and well-being of teammates and their family members. Please take advantage of the mental health resources available to you.
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The EAP program is designed to help you and your family emotionally cope with all types of issues – marital conflicts, financial problems, job stress, legal issues and more.
Self-Care On-Demand Webinar
Part of taking care of yourself, your mental health and managing your stress is learning how to participate in self-care. Self-care is any activity we deliberately do to take care of your mental, emotional and physical health.
Greater Charlotte Region Teammates
The Atrium Health EAP offers free counseling for teammates and family members by calling 1-800-384-1097.
All teammates, regardless of benefit eligibility, and their family members can participate in up to six short-term solution focused counseling sessions at no charge. If a long-term referral is needed, EAP will help to facilitate the transition to a long-term counselor, making sure to consider referrals that are in-network with the client’s insurance. EAP is committed to supporting all Atrium Health teammates in the Greater Charlotte Region. In order to improve access for teammates and their eligible family members, EAP will be offering 6-sessions per concern per year with no limit on the number of concerns. The change will go into effect starting December 1, 2021.
To manage stress from work, Kimberly was encouraged by her LiveWELL Champion to take time for self-care and to utilize LiveWELL resources.
Kimberly Michelle Moore
Telemental Health Technician II
Behavioral Health Call Center – Mint Hill
Your mind, body and spirit are all connected to maintain overall well-being. Are you making self-care a priority? Download the Self-Care Plan worksheet to create a plan that works for you.
Atrium Health Navicent Teammates
Greater Charlotte Region Teammates
If you or someone you know needs mental health care, you can call the 24/7 Atrium Health’s Behavioral Health Help Line. The Physician and APP Well Being Help Line is 704-444-5877. Both resources are staffed 24/7 with licensed professionals.
Greater Charlotte Region Teammates
The goals of Code Lavender are to respond immediately to teammate crises, establish a culture of compassion to promote teammate resilience, positively impact patient satisfaction, teammate engagement and retention of teammates. If you are in crisis or need someone to talk to, please ask for help.
Greater Charlotte Region Teammates
Carolina Behavioral Health Alliance, LLC (CBHA) is a network of mental health and substance use disorders providers including Licensed Professional Counselors (LPC), Licensed Psychologists (PhD), Licensed Psychological Associates (LPA), Licensed Clinical Social Workers (LCSW), Licensed fee-based Practicing Pastoral Counselors (CFBPPC) and Licensed Substance Use Disorders Counselors (LSUDC). Carolina Behavioral Health Alliance, LLC (CBHA) coordinates Atrium Health teammate coverage under the LiveWELL Health Plans for mental health and substance abuse services.
When you call CBHA, a trained and licensed mental health or substance use disorders professional will answer your call. He or she will discuss your problem and make a referral for evaluation, counseling or treatment to a Network Provider. Referrals are based on your needs and the Provider’s availability and experience with your kind of problem.
For non-emergency care, teammates must receive advance certification by calling CBHA at 1-800-475-7900 and use a CBHA provider. Find a CBHA network provider.
Greater Charlotte Region Teammates
Psychiatrists (MD), psychologists (PhD) or Masters of Social Work (MSW) may bill the plan directly. Other licensed mental health practitioners may be asked to file claims under the direction of these professionals, depending on credentialing guidelines.
Family Therapy / Counseling Family Therapy/Counseling is considered an eligible expense when provided by a licensed mental health practitioner.
For specific details about coverage under the LiveWELL Health Plan, review the LiveWELL Health Plans Summary Plan Document.
Mental Health First Aid is a course that teaches participants how to identify, understand and respond to signs of mental illnesses and substance use disorders. This training gives you the skills you need to reach out and provide the initial help and support to someone who may be developing a mental health challenge.
Virtual and in-person courses are available to fit your needs.
To register, follow the steps below in CORE Connect:
For additional information please visit the Atrium Health Mental Health First Aid website or email us at MHFA@atriumhealth.org.
A Mental Health Support Series powered by Best Health For Us at Atrium Health Wake Forest Baptist.
Open to all teammates. Simply click the Webex meeting link to join at the start of each webinar.
Please note, you may be prompted to download Webex software to attend the classes. Allow for a few minutes prior to your first class for the software download. If you need an on-the-go option, download the Webex app to your mobile device.
If you have any issues accessing the meeting link, email besthealthforus@wakehealth.edu.
Holidays and Your Mental Health
The holidays can be a joy-filled season, but they can also be stressful. Join Dr. Steve Scoggin, Associate VP CareNet & Behavioral Health, Psychiatry, for some ideas and tools for how you can reduce stress and maintain good mental health during the holiday season
