LiveWELL Care provides quick and easy access to urgent care and primary care services. From sick visits, injury care and annual wellness exams to vaccinations, labs and common prescription medicines available on-site, LiveWELL Care has you covered.

In-person and virtual visit options along with same-day/next-day appointments and 24-hour appointment scheduling ensures that you and your covered family members can get care when you need it.

Who's Eligible

  • Employed teammates and faculty*
  • Spouses and dependents (ages 6 years and older) on the Wake Health Savings Plan or Wake Copay Plan
  • Teammates not on a Wake Forest Baptist health plan
  • Wake Forest University School of Medicine students

*Those who receive a paycheck from Atrium Health, Wake Forest Baptist or Wake Forest Health Sciences.

Make an Appointment

Get same-day appointments and next-day availability with 24-hour appointment scheduling through MyAtriumHealth or call 833-Teal-Now (832-5669).

Schedule Today


Payment is expected at the time of service. HSA and FSA cards as well as other electronic methods of payment are accepted.

LiveWELL Care does not accept outside insurance.

  Wake Copay Plan

Wake Health Savings Plan

Teammates Not in a Wake Health Plan
WFU School of Medicine Students
In-Person Visit $15
(before deductible)

(before deductible)

$40 Free
Virtual Visit


$10 $10 Free

Locations and Hours

LiveWELL Care Winston-Salem Campus

Meads Hall, Ground Floor
1 Medical Center Blvd.
Winston-Salem, NC 27157

Monday - Friday
8 am - 4:30 pm

833-TEAL-NOW (832-5669)

LiveWELL Care High Point

601 N. Elm Street, 5th Floor
Congdon Heart Building
High Point, NC 27262

Monday - Friday
8 am - 4:30 pm
(closed 11:30 am - noon)

833-TEAL-NOW (832-5669)

LiveWELL Care Innovation Quarter

575 N. Patterson Avenue
BioTech Place, Suite 148
Winston-Salem, NC 27101

Monday - Friday
8 am - 4:30 pm
(closed 11:30 am - noon)

833-TEAL-NOW (832-5669)

LiveWELL Care Wilkes

1370 W. D Street
North Wilkesboro, NC 27262

Monday - Friday
8 am - 4:30 pm
(closed 11:30 am - noon)

833-TEAL-NOW (832-5669)



How is LiveWELL Care different from Teammate Health?

Although often co-located within the same clinic space, LiveWELL Care and Teammate Health are designed for very different purposes.

At any of our four LiveWELL Care locations, we can treat your urgent care and primary care needs. From UTIs, cold and flu, to sprains and injuries, and even medication refills, vaccines and labs, the LiveWELL Care clinics make access to the care you need easy and low-cost. With same-day appointment availability, as well as in-person and virtual visits, it’s a special benefit option available only to Atrium Health teammates, in addition to family members on a Wake Forest Baptist health plan. All lab work is either collected or done on-site, and there is a long list of common, generic medicines that can be dispensed right at the clinic at little to no charge to you. And rest assured knowing your personal healthcare information is secure, just like at your doctor’s office.

In contrast, think of Teammate Health for work-related health care needs. It’s where teammates receive services such as post-offer health assessments, respiratory fit testing and tuberculosis skin testing.

Is LiveWELL Care just for teammates who work at that location?

LiveWELL Care is available for all teammates, whether you work at the site, live near the clinic or simply need to receive care. LiveWELL Care is also available for spouses and dependents (6 year of age and older) who are covered on one of the Wake Forest Baptist health plans.

What type of provider will be available at LiveWELL Care?

A certified family nurse practitioner or physician assistant, also known as an advanced practice provider (APP), will provide care at these locations. APPs are supervised by a licensed physician in the State of North Carolina. An APP can diagnose and treat injuries and illnesses and write prescriptions if needed.

If I don’t have a primary care provider, will I still be able to go to LiveWELL Care?

Yes. LiveWELL Care can support many of your primary health and acute care needs. They can also collaborate with your current primary care provider if necessary.

What do I need to bring to an appointment?

When arriving at an appointment, teammates and eligible spouses/dependents should have the following:

  • MedCost health plan insurance card
  • Teammate (employee) ID number (for teammates only)
  • Payment is expected at the time of service


Can I use LiveWELL Care if I get sick at home?

Yes. Any LiveWELL Care location is available to you for in person or virtual visits. Simply make an appointment at the location most convenient to home or work.

Can I get my routine prescriptions filled from LiveWELL Care?

Yes, some routine prescription medications and refills can be obtained from LiveWELL Care. Schedule an appointment by phone or through MyAtriumHealth to see a provider.

Can I get my routine labs at LiveWELL Care?

Yes. Laboratory tests related to your illness or injury may be performed as appropriate. PCP ordered labs will need to be done at a reference lab.

Can I get my annual physical at LiveWELL Care?

Yes. Teammates and their spouses and dependents on a Wake Health plan may receive annual physicals at LiveWELL Care. During an annual wellness exam at LiveWELL Care, the provider will review your past medical history, interim medical history since your last physical exam, health habits, and health maintenance needs. This annual wellness exam is designed to educate you on changes you can make to live a healthier life and to identify any potential health problems early. If lab work is needed, a blood draw may be completed.

Can LiveWELL Care be used for a break area if I have a migraine?

No. The clinic cannot be used as a break area. LiveWELL Care is designed to treat minor illnesses and occupational injuries and other non-emergency conditions. The clinic is set up to treat and release patients.




Last Updated on 04/10/2024