Caregiver Heroes and Teammate Emergency Care Fund
The Atrium Health Teammate Emergency Care Fund (TECF) has been established to provide our teammates with financial assistance when they have suffered a hardship caused by catastrophic events beyond their control, including emergency support during coronavirus disease 2019 (COVID-19). The fund assists teammates in meeting basic needs when all other resources have been used.
We understand and recognize there are many circumstances that put a financial strain on our teammates.
This fund is not intended for ongoing challenges in managing finances, short term illness, decrease in income due to job loss, or separation from spouse.
There are two reasons to apply:
This fund has been set up to only address catastrophic events which may include:
Looking for a way to support Atrium Health Caregiver Heroes?
Donate to the Atrium Health Emergency Care Fund, including Caregiver Heroes during COVID-19, to support teammate in crisis.
The Atrium Health Teammate Emergency Care Fund is held and managed by Atrium Health Employee Assistance, Inc., a separate nonprofit corporation established for the purposes of providing emergency financial assistance to employees of Atrium Health.
If this is a request for COVID-19 hardship assistance funds, please read this section first.
This assistance is for teammates who are adversely affected by the COVID-19 pandemic for the following reasons:
Individuals who have suffered a financial hardship caused by a catastrophic event listed above, and who have used all other resources, may complete the application and submit it to Human Resources.
Teammates who are adversely affected by COVID-19 in a manner that is not specifically listed above may still be eligible for assistance.
We ask that you use all eligible benefits before applying to receive assistance from the Teammate Emergency Care Fund.
Step 1: Read the How To Apply document. Review the How to Complete the Teammate Emergency Care Fund Application Job Aid.
Step 2: Gather required documents. Before you start the application, have this documentation ready:
1. Provide a detailed description of your specific hardship situation. Documentation of catastrophic circumstances:
2. Copies of current bank statements (ALL pages) from checking and savings account
3. Documentation which supports your need for emergency assistance (examples: repair estimates, bills or mortgage statements requiring payment, etc.)
Step 3 : Once you have the documents listed in Step 2 ready, click the red button to begin the Teammate Emergency Care Fund Application.
Teammate Emergency Care Fund Application
Attention. If you need assistance attaching documents to your application, email teammatecarefund@atriumhealth.org.
What is the Emergency Care Fund?
The Atrium Health Teammate Emergency Care Fund has been established to provide Atrium Health teammates with financial assistance when they have suffered a hardship caused by catastrophic events beyond their control. The fund assists teammates in meeting basic needs when all other resources have been used. This fund has been set up to only address catastrophic events and assistance during the COVID-19 crisis.
We understand and recognize there are many circumstances that put a financial strain on people. This fund is designed for only those catastrophic events listed below. The fund is not intended for ongoing challenges in managing finances, short-term illness, decrease in income due to job loss, or separation from spouse. This fund assists teammates in meeting basic needs when all other resources have been used during a catastrophic event.
What is considered a catastrophic event?
Who is eligible to apply?
Who has the responsibility of oversight of the fund?
Atrium Health Teammate Emergency Care Fund is a program of Atrium Health Employee Assistance, Inc., a separate nonprofit governed by a board of directors comprised of current and retired Atrium Health Teammates. Approval/non-approval of requests for disbursement amounts will be determined by the Board of Atrium Health Employee Assistance, Inc., upon the recommendation of the Atrium Health Teammate Emergency Care Fund Review Committee.
What is the review process for applications?
The Atrium Health Teammate Emergency Fund Care Review Committee reviews all applications and decides whether to recommend that the Board of Atrium Health Employee Assistance, Inc. approve or deny applications based on eligibility and information submitted in the application. Initially, the Committee consists of Pinnacle Award honorees and a nonvoting Human Resources Administrator. The Board of Atrium Health Employee Assistance, Inc. has the responsibility of ensuring that the funds are used appropriately and in the most effective manner possible. All applications will be reviewed by the committee each week.
What is the application process and required documentation?
In order to apply for assistance, documentation of catastrophic circumstances and a signed attestation of exhaustion of resources will be required. The decision for assistance will be based on the documented crisis and need. All applications will be thoroughly reviewed for eligibility.
Alternative resources you should consider:
What expenses are eligible as part of the Atrium Health Emergency Care Fund?
Eligible Expenses
Ineligible Expenses
Is the application process confidential?
Due to the sensitive nature of the Atrium Health Teammate Emergency Care Fund, applicant and recipient information will be kept in the strictest confidence. Applicants may opt to sign a release to allow information to be used for program promotion purposes.
Are there any limitations on disbursements from the fund?
Recipients may receive only one disbursement from the fund per catastrophic event. The maximum amount awarded per catastrophic event is up to $2,500. No more than $5,000 will be awarded per lifetime to any Atrium Health teammate. For COVID-19, the maximum amount of assistance is $1,000 if the Teammate is personally affected to the virus and $500 if the Teammate’s spouse/significant other is personally affected.
How is the program funded?
The Atrium Health Teammate Emergency Care Fund program is funded through a combination of contributions from Atrium Health and gift donations from donors including teammate contributions. The Atrium Health Teammate Emergency Care Fund will be available to support teammates as long as monies remain in the Fund.
How do I make a donation?
Anyone may make a donation to the Atrium Health Teammate Emergency Care Fund here.
Donations may not be earmarked for a particular recipient. Donations are made to Atrium Health Employees Assistance, Inc., which has applied for 501(c)(3) status.
How do I apply?
Teammates may apply to the Atrium Health Teammate Emergency Care Fund here.