Teammates

Teammate Health

NEW! The Respiratory Viral Season has been declared.

Effective Thursday, Dec. 7, Atrium Health is implementing visitor restrictions and masking requirements in the Greater Charlotte and Navicent markets. Please review the full plan and FAQs on PeopleConnect. 

Teammate Health provides services* for Atrium Health teammates, volunteers, students and non-employee LIPs (Licensed Independent Practitioners) as required by governmental and accreditation guidelines and services to protect the health and well-being of the same. 

Common services provided by Teammate Health: 

  • Post-Offer Health Screenings 
  • Immunizations**
  • Drug and Alcohol Testing 
  • Return to Work Evaluations 
  • Medical Surveillance 
  • Exposure Counseling and Follow Up for Bloodborne Pathogens and Infectious Diseases 
  • TB Screening and Exposure Follow Up 
  • TB Respirator Medical Evaluation, Training and Fit Testing  
  • Statistical Reporting

Teammates can now access and upload their own immunization records with an option to share their data between the Teammate Health portal and their other health care providers.

Learn more

*Please note, Teammates may be charged for any items outside of compliance requirement.

**Can I get immunizations at Teammate Health? 
Applicants are expected to bring their personal immunization record to their Health Assessment appointment. If they are not able to obtain their immunization record, Teammate Health will provide their employment related immunizations. Teammate Health will also provide regulatory, mandated immunizations to current teammates (e.g., hepatitis B, influenza). 

Teammate Health Locations 

Find your Teammate Health location in your market.

Looking for services provided by LiveWELL Care (formerly On-Site Care)? Visit the LiveWELL Care page.  

Atrium Health Greater Charlotte teammates

Recording Paid Time for Greater Charlotte Teammates

How do I record my time for the one hour of paid-time, per Time Out for Prevention, for visiting Teammate Health and On-Site for care? 

Non-exempt teammates: 

  • Non-exempt teammates on Time and Labor will record earnings code “TOP” for up to two hours for their preventive care 
  • Non-exempt teammates on Kronos will need to have their time approver add up to two hours via pay code edit (earnings code “TOP” for up to two hours) 

Exempt teammates: 

  • Managers are encouraged to allow exempt teammates to take up to two hours per year for preventive care 
  • Teammates should code this time as work hours and not as “TOP” 

     

Atrium Health Airport Center (APC)

4435 Golf Acres Drive
Building P, Suite 300

Charlotte, NC 28208

Google maps

Monday - Friday
7:30 a.m. - 4:30 p.m.
Closed 12 - 1 p.m.
704-631-0200

Atrium Health Carolinas Medical Center

Carolinas Health Center
1000 Blythe Blvd, Annex Building
Charlotte, NC 28203

Google maps

Monday - Friday; Closed Wednesdays
7:30 a.m. - 4:30 p.m.
Closed 12- 1 p.m.704-631-0200

Atrium Health Cabarrus

675 Memorial Blvd, Suite 100
Concord, NC 28025

Google maps

Monday and Tuesday - 7 a.m. - 7 p.m.        
Wednesday and Thursday 7:30 a.m. - 4:30 p.m.
Closed 12 - 1 p.m. 
704-631-0200

Atrium Health Cleveland

201 East Grover Street 
Shelby, NC 28150  

Grover Bldg, 2nd Floor
Teammate Health/LiveWELL Care 

Google maps  

Monday, Thursday - 7:30 a.m. - 4:30 p.m.
Tuesday - 7:30 a.m. - 11:30 a.m.
Closed 12 - 1 p.m.
704-631-0200             

Atrium Health Lincoln

441 McAllister Rd
Medical Plaza 1
Lincolnton, NC 28092

Google maps

Wednesday, Friday
7:30 a.m. - 4:30 p.m.
Closed 12 - 1 p.m.
704-631-0200

Atrium Health Pineville

10620 Park Road
Building 400, Suite 202
Charlotte, NC 28210

Google maps

Tuesday, Wednesday
7:30 a.m. - 4:30 p.m.
Closed 12 - 1 p.m.
704-631-0200

Atrium Health Stanly

301 Yadkin St 
Albemarle, NC 28001  

Park near surgery center entrance and ask information desk 
for specific office location.  

Google maps

Mon, Tues, Thurs (closed Wed & Fri)
8:00 a.m. - 4:30 p.m.
Closed 12 - 1 p.m.
704-631-0200

Atrium Health Union

1423 East Franklin St, Suite F
Monroe, NC 28112

Google maps

Wednesday, Friday
8 a.m. - 5 p.m.
Closed 12:30 - 1:30 p.m.
704-631-0200

Atrium Health University City 

101 East W.T. Harris Blvd
Suite 4104
Charlotte, NC 28262

Google maps

Monday - Friday 7:30 a.m. - 4:30 p.m.
Closed 12 - 1 p.m.         
704-631-0200

Atrium Health King Mountain

706 West King St 
Kings Mountain, NC 28086  

Google maps
Tuesday 
1 p.m. - 4:30 p.m. 
704-631-0200

 

Atrium Health Floyd locations

Atrium Health Floyd

304 Turner McCall Blvd
Rome, GA 30165

Google maps

Monday – Friday 
7 a.m. – 4 p.m.
Closed 12 –1 p.m. 
Office 706-509-5740 
Fax 706-509-5741 
TeammateHealthFloyd@AtriumHealth.org

Atrium Health Floyd Polk
2360 Rockmart Highway 
Cedartown, GA 30125
Monday – Friday
8 a.m. – 4:30 p.m. 
Closed 12 – 12:30 p.m. 
Office 770-749-4191 
Fax 770-749-4192 
Sharon.Hogue@AtriumHealth.org  
 

Atrium Health Floyd Cherokee
400 Northwood Drive 
Centre, AL 35960
 Monday – Friday  
8 a.m. – 4:30 pm. CST 
Closed 11 a.m. – 12 p.m. 
Office 256-927-1197 
Fax 256-927-1215 
Jami.McGaughy@AtriumHealth.org

Atrium Health Navicent locations

Atrium Health Navicent The Medical Center 
LiveWELL Care Macon
781 Spring Street 
Macon, GA 31201
Monday – Friday
8 a.m. - 5 p.m. EST 
478-633-1547
Schedule in Macon   
Atrium Health Navicent Baldwin
LiveWELL Care Baldwin
821 N. Cobb Street 
Milledgeville, GA 31061
Monday – Friday 
8 a.m. - 5 p.m. EST 
Closed 12 p.m. - 1 p.m. 
478-776-4039 
Schedule in Baldwin 
 


Teammate Health Portal

Teammates now have a one-stop-shop to find their work health information from teammate health records, work status reports and proof of immunizations. Through the Teammate Health portal, teammates can easily interact with clinical staff and schedule appointments with Teammate Health. Your information is safe and secure as access is restricted to Teammate Health professionals with proper authorization. 

The portal offers leaders with direct reports a manager section to review the work status of their team following a work injury as well as compliance with flu shots, TB and fit testing requirements. 

For assistance in accessing the Teammate Health Portal, or downloading the Atrium Health mobile app, check our Help Document.  

Teammate Health Portal FAQs

1. What is the Teammate Health Portal?
Atrium Health operates health clinics to manage the Teammate Health needs of its staff. We recently deployed a new electronic Teammate Health record system that will store teammate health records in an electronic format — and the Teammate Health portal will allow certain functions to be completed online and facilitate communication between the teammate and Teammate Health.

2. What are some of the benefits of the Teammate Health portal?
The Teammate Health portal will automate and streamline processes, making it easier to:

  • Proof of all vaccinations/immunizations completed by Teammate Health
  • Teammate health records
  • Complete documents and forms
  • Ask teammate health clinic questions
  • Schedule clinic appointments
  • Get work status reports
  • Link to other health resources

3. How do I access the Teammate Health portal?
You can access the portal from the Teammate Health page by clicking on the login. Sign in using your Atrium Health username and password.

4. Who should I contact if I am having trouble with my Teammate Health portal?
All questions, comments and concerns relating to the Teammate Health portal should be submitted in writing to TMHEnterpriseHelp@AtriumHealth.org. A staff member will respond to you within 48 business hours. 

5. Why don’t I see my vaccinations, immunizations or exemptions in the portal?
Please note, any historical teammate vaccinations/immunizations or exemptions prior to the portal going live will not show up in your teammate health records until late summer.

If a teammate needs access to these historical documents in the meantime, please fill out this form.

6. Who will have access to my electronic medical files?
Access to teammate health records is highly restricted, and only those Teammate Health professionals with proper authorization will have access to your health information. The portal has strict security controls, including role-based access.

7. Would management have access to my medical records?
No. Individual medical records are only accessible by Teammate Health professionals with proper authorization. Your supervisor will have access to limited information regarding your work status such as any work restrictions or accommodations, but your medical records will not be accessible to management or your supervisor.

8. Do Teammate Health records sync up with our Atrium Health patient records?
Immunizations are the only teammate medical record that will sync up with Atrium Health patient records, eventually. Outside of that, teammate health records must remain separate.  

9. Where and how will my information be stored?
Your electronic medical records will be stored securely in a data center located in the United States. Records will be available only to authorized personnel who will access those records during an encrypted session. All access to your records will be logged. This approach is more secure than paper records, which are difficult to track, monitor and manage.

10. If a teammate transitions to a new department /function, will the teammate’s medical records be transferred automatically?
Yes. Teammate medical records will be transferred as teammates’ transition to new departments or functions within Atrium Health.

11. I supervise several teammates. Will the portal experience be different for me?
You will have access to the Atrium Health Teammate Health portal to help manage your personal Teammate Health records. In addition, you may have access to a separate supervisor health portal that will help you keep track of limited Teammate Health information you need to make sure your teammates are certified to work (you will not have access to teammate protected health information). Some of the features of the supervisor health portal include:

  • Access to work status reports for each of your employees with information on health surveillance status, any work restrictions/accommodations, and tests and exams that are due.
  • The status of any tests or exams that have been ordered for your employees that are work related
  • The ability to complete forms and questionnaires on behalf of teammates who may not have teammate portal access.
Last Updated on 12/07/2023
//