Teammates

All teammates are eligible to engage in LiveWELL and have the opportunity to earn an incentive or be entered into prize drawings.

  • Teammates not enrolled in an Atrium Health Medical Plan will be entered into drawing for prizes.
  • Teammates enrolled in most Atrium Health Medical Plans will receive financial incentives deposited into HSA or LiveWELL Incentive Awards Account.

*For more information on Atrium Health Floyd Co-Pay Plan see below.

How to Earn Your 2024 LiveWELL Incentive

  • Step One
  • Step Two
    • Complete a minimum of one activity within the physical, financial and personal well-being pillars to earn incentive rewards.
  • Step Three
    • Return to the platform to record or confirm completion of each activity.

How to Record Completion of Activities 

To record completion of incentive activities please follow these steps: 

     1a. Greater Charlotte, Navicent, and Floyd Teammates: log into the LiveWELL Well-being Platform

     1b. Wake Forest Baptist Teammates: log into the BestHealth For Us Well-being Platform

     2. Make sure you have completed your health assessment. 

     3. In the Rewards section click “continue”. 

     4. Select from the three pillars: physical, financial or personal well-being. 

     5. Choose your activity within the earning details. 

     6. Select report completion on the bottom right of your activity.  

     7. Enter the date you complete the activity and check the box before you click “save.”  

Need Help?

For incentive questions, contact the Benefits Service Center:

  • Greater Charlotte: 704-631-1500, option 1
  • Navicent: 800-964-4780, option 2
  • Floyd: 866-228-1674
  • Wake Forest Baptist: 866-558-8582

For LiveWELL Well-being Platform Questions:


 

Atrium Health Greater Charlotte

Atrium Health Greater Charlotte LiveWELL Incentives At-A-Glance

LiveWELL Incentive Payout Amounts

LiveWELL Incentives are paid in the year they are earned* with three payout opportunities as listed:

Participation in the following incentive activities completed on or after October 14, 2023 will be accepted for 2024 incentive participation: 

  • Annual Wellness Exams 
  • Atrium Health Serves 
  • LiveWELL Well-being Coaching  
  • One-on-One Rx appointments

LiveWELL Incentive Payout Dates 

LiveWELL Incentives are paid in the year they are earned* with three payout opportunities as listed:  

*Teammates are to be actively employed and enrolled in one of the Atrium Health Medical Plans at the time of payout in order to receive earned incentive(s). 

Looking for Your Incentive Payout? 

Health Savings Plan

LiveWELL Incentives will be deposited into teammates' Health Savings Account (HSA).   

Teammates who are enrolled in the LiveWELL Health Savings Plan, but waived their HSA, will receive incentive payout in their paycheck and taxed accordingly.   

See example below for teammate only coverage in Health Savings Plan earning all three incentives.  

 

Co-Pay Plan

LiveWELL Incentives will be deposited into teammates' LiveWELL Incentive Account.   

See example below for teammate only coverage in Co-Pay Plan earning two incentives.

 

For LiveWELL Incentives FAQs visit the Charlotte LiveWELL Health Plans page.

Complete a minimum of one activity to earn Physical Well-being incentive or be entered to win prize drawings. 

Complete a minimum of one activity and self-report completion in the LiveWELL Well-being Platform to earn Financial Well-being incentive or be entered to win prize drawings.   

  • Financial Education
    • Complete an on demand or live webinar
    • Bank of America and Empower offer live webinars throughout the year. Teammates will receive emails directly from these vendors regarding upcoming opportunities and will register directly with the vendor to attend.
  • One-on-One Rx
    • Request appointments with a One-on-One Rx pharmacist through the online scheduling tool.
  • Personal Financial or Retirement Advisor
    • Teammates with personal financial or retirement advisors can claim this incentive.
  • Advance Directives Webinar
    • Complete an Advance Directives Webinar

Complete a minimum of one activity to earn Personal Well-being incentive or be entered to win a prize drawing. 

  • LiveWELL Well-being Coaching
    • Work with a LiveWELL well-being coach and complete two sessions to earn credit.
    • Please complete the health assessment prior to registering for your first session with a coach
  • Become an Atrium Health Champion
    • Atrium Health Champions can receive incentive credit for planning activities and being an active champion. Serve as one of the following during the year by attending monthly meetings and planning a minimum number of activities and receive incentive credit for your service. To become a champion, click the appropriate link below to complete the registration form:  
  • LiveWELL Series
  • Living WELL Classes  
    • Participate in a live webinar and complete the post-survey. 
    • For on-demand webinars, log in to the LiveWELL Well-being Platform to learn how to participate. 
  • Complete one of the following activities on the LiveWELL Well-being Platform
    • Daily Habits Plan 
    • Well-being Challenge 
    • NEW Sidequest Activity - coming soon
    • 5K Training Program 
  • Sustainability Incentive
  • Atrium Health Greater Charlotte Fitness  
    • Work out 25 times per quarter (Deadlines: end of March, June and September).
  • Diversity Certificate
    • Teammates can participate in the six-week Atrium Health Diversity Certificate Program. Applications are accepted three times annually. Completion of program, including the Physician and APP class, will be reported by the Office of Diversity, Equity and Inclusion (DEI) for incentive credit.  
  • Mental Health First Aid
    • Teammates can participate in mental health first aid classes and self-report the date of completion of the course.
    • To Register:
      • Log in to CORE Connect
      • From your CORE Connect main page, click the Me tab, then click on Learning
      • Search for Mental Health First Aid
      • Select the “Mental Health First Aid” course. Do not select the course that awards contact hours.
      • Follow the on-screen instructions to register
  • Atrium Health Serves
    • Volunteer for at least 4 hours and self-report the date completed.
  • Trauma-Informed Care Class 
    • Southeast teammates can participate in the Atrium Health Trauma-Informed Care classes held monthly. 

 

Atrium Health Wake Forest Baptist

Atrium Health Wake Forest Baptist LiveWELL Incentives At-A-Glance

LiveWELL Incentive Payout Amounts

LiveWELL Incentives are paid in the year they are earned* with three payout opportunities as listed:

Participation in the following incentive activities completed on or after October 14, 2023 will be accepted for 2024 incentive participation: 

  • Annual Wellness Exams 
  • Atrium Health Serves 
  • LiveWELL Well-being Coaching  
  • One-on-One RX appointments  

LiveWELL Incentive Payout Dates 

LiveWELL Incentives are paid in the year they are earned* with three payout opportunities as listed:  

*Teammates are to be actively employed and enrolled in one of the Atrium Health Medical Plans at the time of payout in order to receive earned incentive(s). 

Looking for Your Incentive Payout? 

See example below for teammate only coverage in Health Savings Plan earning all three incentives.

See example below for teammate only coverage in Co-Pay Plan earning two incentives.   

Complete a minimum of one activity to earn Physical Well-being incentive or be entered to win prize drawings.

Complete a minimum of one activity and self-report completion in the LiveWELL Well-being Platform to earn Financial Well-being incentive or be entered to win prize drawings.

Complete a minimum of one activity to earn Personal Well-being incentive or be entered to win a prize drawing.

Atrium Health Navicent

Atrium Health Navicent LiveWELL Incentives At-A-Glance

LiveWELL Incentive Payout Amounts

LiveWELL Incentives are paid in the year they are earned* with three payout opportunities as listed:

Participation in the following incentive activities completed on or after October 14, 2023 will be accepted for 2024 incentive participation: 

  • Annual Wellness Exams 
  • Atrium Health Serves 
  • LiveWELL Well-being Coaching  
  • One-on-One RX appointments 

LiveWELL Incentive Payout Dates 

LiveWELL Incentives are paid in the year they are earned* with three payout opportunities as listed: 

          

*Teammates are to be actively employed and enrolled in one of the Atrium Health Medical Plans at the time of payout in order to receive earned incentive(s). 

Looking for Your Incentive Payout? 

See example below for teammate only coverage in Health Savings Plan earning all three incentives.


See example below for teammate only coverage in Co-Pay Plan earning two incentives.    

   

Complete a minimum of one activity to earn Physical Well-being incentive or be entered to win prize drawings.

 
  • Financial Education
    • Complete an on demand or live webinar
    • Bank of America, TIAA and TransAmerica, offer live webinars throughout the year. Teammates will receive emails directly from these vendors regarding upcoming opportunities and will register directly with the vendor to attend.
  • One-on-One Rx
    • Request appointments with a One-on-One Rx pharmacist through the online scheduling tool.
    Personal Financial or Retirement Advisor
    • Teammates with personal financial or retirement advisors can claim this incentive.
  • Advance Directives Webinar
    • Complete an Advance Directives Webinar  

Complete a minimum of one activity to earn Personal Well-being incentive or be entered to win a prize drawing.  

  • LiveWELL Well-being Coaching
    • Work with a LiveWELL well-being coach and complete two sessions to earn credit
    • Please complete health assessment prior to registering for your first session with a coach
  • Become an Atrium Health Champion
    • All Atrium Health Champions can receive incentive credit for planning activities and being an active champion. Serve as one of the following during the year by attending monthly meetings and planning a minimum number of activities and receive incentive credit for your service. To become a champion click the appropriate link below to complete the registration form:   
  • LiveWELL Series 
  • Living WELL Classes  
    • Participate in a live webinar and complete the post-survey. 
    • For on-demand webinars, log in to the LiveWELL Well-being Platform to learn how to participate. 
  • Complete one of the following activities on the LiveWELL Well-being Platform
    • Daily Habits Plan 
    • Well-being Challenge 
    • NEW Sidequest Activity - coming soon
    • 5K Training Program  
  • Sustainability Incentive 
  • Atrium Health Navicent Fitness Centers
  • Diversity Certificate
    • Teammates can participate in the six-week Atrium Health Diversity Certificate Program. Applications are accepted three times annually. Completion of program, including the Physician and APP class, will be reported by the Office of Diversity, Equity and Inclusion (DEI) for incentive credit.  
  • Mental Health First Aid
    • Teammates can participate in mental health first aid classes and self-report the date of completion of the course.
    • To Register:
      • Log in to CORE Connect
      • From your CORE Connect main page, click the Me tab, then click on Learning
      • Search for Mental Health First Aid
      • Select the “Mental Health First Aid” course. Do not select the course that awards contact hours.
      • Follow the on-screen instructions to register
  • Atrium Health Serves
    • Volunteer for at least 4 hours and self-report the date completed. 
  • Trauma-Informed Care Class 
    • Teammates can participate in the Atrium Health Trauma-Informed Care virtual class held monthly.

 

Atrium Health Floyd

Atrium Health Floyd LiveWELL Incentives At-A-Glance

*Atrium Health Floyd Co-pay Plan members and Choice Health Plan members who did not elect an HSA will be included in prize drawings three times a year but not eligible for financial incentives. 

LiveWELL Incentive Payout Amounts

Atrium Health Floyd provides Choice Plan teammates with an active Health Savings Account (HSA) with an employer HSA contribution, called seed money. Teammates can also earn additional contributions to their HSA through engaging in healthy lifestyle activities and earning LiveWELL incentives.  

LiveWELL Incentives are paid in the year they are earned* with three payout opportunities as listed: 

Participation in the following incentive activities completed on or after October 14, 2023 will be accepted for 2024 incentive participation: 

  • Annual Wellness Exams 
  • Atrium Health Serves 
  • LiveWELL Well-being Coaching  
  • One-on-One RX appointments 

LiveWELL Incentive Payout Dates 

LiveWELL Incentives are paid in the year they are earned* with three payout opportunities as listed: 

 

*Teammates are to be actively employed and enrolled in one of the Atrium Health Medical Plans at the time of payout in order to receive earned incentive(s). 

Looking for Your Incentive Payout? 

See example below for teammate only coverage in Choice Plan, received seed payment (HSA ER) and earned all three incentives (LiveWELL IncHSA).


 

Complete a minimum of one activity to earn Physical Well-being incentive or be entered to win prize drawings.

Complete a minimum of one activity to earn Financial Well-being incentive or be entered to win prize drawings.     

  • Financial Education
    • Complete an on demand or live webinar 
    • Bank of America and Cannon Financial Planning Services offer live webinars throughout the year. Teammates will receive emails directly from these vendors regarding upcoming opportunities and will register directly with the vendor to attend.
  • One-on-One Rx 
    • Request appointments with a One-on-One Rx pharmacist through the online scheduling tool.
  • Personal Financial or Retirement Advisor
    • Teammates with personal financial or retirement advisors can claim this incentive.
  • Advance Directives Webinar
    • Complete an Advance Directives Webinar

To earn your Personal Well-being Incentive, you must fulfill a minimum of one activity from the list below.

  • LiveWELL Well-being Coaching
    • Work with a LiveWELL well-being coach and complete two sessions to earn credit
    • Please complete health assessment prior to registering for your first session with a coach
  • All Atrium Health Champions can receive incentive credit for planning activities and being an active champion. Serve as one of the following during the year by attending monthly meetings and planning a minimum number of activities and receive incentive credit for your service. To become a champion, click the appropriate link below to complete the registration form:  
  • LiveWELL Series 
  • Living WELL Classes 
    • Participate in a live webinar and complete the post-survey.
    • For on-demand webinars, log into the LiveWELL Well-being Platform to learn how to participate.  
  • Complete one of the following activities on the LiveWELL Well-being Platform
    • Daily Habits Plan 
    • Well-being Challenge 
    • NEW Sidequest Activity - coming soon
    • 5K Training Program
  • Sustainability Incentive
  • Atrium Health Floyd Fitness
    • Work out 25 times per quarter (Deadlines: end of March, June and September).
  • Diversity Certificate
    • Teammates can participate in the six-week Atrium Health Diversity Certificate Program. Applications are accepted three times annually. Completion of program, including the Physician and APP class, will be reported by the Office of Diversity, Equity and Inclusion (DEI) for incentive credit.  
  • Mental Health First Aid
    • Teammates can participate in mental health first aid classes and self-report the date of completion of the course. 
  • Atrium Health Serves
    • Volunteer for at least 4 hours and self-report the date you completed the minimum volunteer work.
  • Trauma-Informed Care Class
    • Teammates can participate in the Atrium Health Trauma-Informed Care virtual class held monthly. 
Last Updated on 01/31/2024
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