LiveWELL Programs and Incentives

The LiveWELL Incentives have three opportunities to earn. Options in 2020 focus on physical, financial and personal dimensions and provide choices to help teammates continue their focus on healthy weight and engage their family in many healthy activities.

First Steps for All Teammates

All teammates are encouraged to participate in the 2020 LiveWELL programs and education to improve their overall health.

Log in to Your Total Health Portal



For help with Your Total Health Portal, call the AHA at 855-581-9910.

  • Watch the LiveWELL 2020 Video to understand what's new in 2020
  • Log in to the Total Health Portal to complete the Personal Health Survey.  The Health Survey does not have a financial reward attached to it, but it is REQUIRED in order to receive your incentive rewards outlined below.
  • LiveWELL Health Plans members can earn the Incentives by participating in at least one program/activity from each group below.

Physical Well-Being

Complete at least one of the following to earn $250 for Teammate-only coverage and $500 for Family coverage:

  • Complete your Annual Wellness Exam (includes appropriate labs, weight/height, blood pressure, glucose, cholesterol, and age-appropriate screenings)
  • Work with a Health Coach on your Prevention Action Plan
  • Engage in a LiveWELL-recommended Care Management program
  • Engage in a LiveWELL-recommended Weight Loss program or Medical Nutrition Therapy

Get started on achieving your Physical Well-Being Incentive.

Financial Well-Being

Complete at least one of the following to earn $250 for Teammate-only coverage and $500 for Family coverage:

  • Attend a Financial Education Class offered by Atrium Health
  • Work with CarolinaCare One-on-One Rx Medication Management
  • Complete the Advance Directives webinar

Get started on your Financial Well-Being Incentive

Personal Well-Being

Complete at least one of the following to earn $250 for Teammate-only coverage and $500 for Family coverage:

  • Work with an Accountability Coach on your personal goals
  • Complete a personal well-being webinar offered by LiveWELL
  • Be an active LiveWELL Champion in your department
  • Be an active Compassion Champion providing Lavender events for your team
  • As a Compassion Catalyst, volunteer for at least one shift (eligibility requirements must be met to complete the Catalyst training)
  • Complete the Atrium Health Diversity Certificate Program (application and acceptance needed)
  • Complete and log 4 Volunteer Hours with Atrium Health Serves

Get started on your Personal Well-Being Incentive


Payment of LiveWELL Incentives

LiveWELL Incentives are paid in the year they are earned* with three payout opportunities – March, July and November.

*Annual Wellness Exams and participation in Atrium Health Serves completed on or after October 1, 2019 will be accepted for 2020 incentive participation.

 2020 Incentives
   Physical Financial Personal  TOTAL 
Individual $250 $250 $250 $750
Family $500 $500 $500 $1,500
Deadlines Contributions
February 17 March 20
June 8 July 10
October 12 November 13

2019 Core Four LiveWELL incentives (up to $450 for completion of 2019 Health Survey, Health Coaching, Know Your Numbers, Financial Health and Bonus) will be paid with January 10, 2020 payroll or February 1, 2020 for those on monthly payroll.  

Incentive dollars are deposited pretax in the following accounts:

Health Savings Plan --> Health Savings Account (HSA)
Co-Pay Plan --> LiveWELL Incentive Account

Teammates in positions with annual base salaries less than $30K will receive an additional $200 in the Health Savings Account (HSA) or LiveWELL Incentive Account depending on which plan you are enrolled.


Looking For Your HSA Payout?

LiveWELL Incentives will be deposited into teammates’ Bank of America Health Savings Account (HSA).

Teammates who are enrolled in the LiveWELL Health Plan, but waived their HSA, will receive incentive payout in their paycheck and taxed accordingly.