Notice: Educational Assistance Portal Unavailable Monday, June 22 through Monday, July 13, 2020
A new Educational Assistance Portal is coming Tuesday, July 14. In order to make the switch, there will be a blackout period for all activity in the EdAssist/Tuition Manager Portal.
The blackout period is Monday, June 22 through Monday, July 13, 2020. During the blackout period, preapprovals, applications and reimbursements will not be processed.
All existing accounts will be switched to the new portal and accessible on Tuesday, July 14. Teammates are encouraged to submit requests before June 22 on the current portal or after July 14 to the new portal.
Read the EdAssist Portal Blackout Period FAQs for additional information.
Provides teammates with financial reimbursement for approved academic courses and professional development course expenses.
Your completed request form must be received at least 10 days before the course is scheduled to begin.
Use your Atrium Health network ID and password to log in.
Email EdAssist for Assistance
Call Ed Assist at 704-631-0249
| Atrium Health
Length of Service |
Full-Time
(72 – 80+ hours/pay period) |
Part-Time
(60 – 71 hours/pay period) |
Part-Time
(40 – 59 hours/pay period) |
| Less than 3 years | $1,000
($2,000 critical need) |
$800
($1,600 critical need) |
$600
($1,200 critical need) |
| 3 years or more | $1,500
($3,000 critical need) |
$1,100
($2,200 critical need) |
$900
($1,800 critical need) |
A detailed list can be found on the Tuition Reimbursement Non-Covered Fees
Apply for Tuition Reimbursement through a two-step process of 1) Preapproval and 2) Reimbursement:
1. How to Receive Preapproval
Submit a preapproval request as early as possible or at least 10 days before the educational course is scheduled to begin.
2. How to Receive Reimbursement
Please allow a minimum of 30 business days from the submission date to receive your direct deposit reimbursement.
I am a PRN teammate, but I work more than 40 hours per pay period. Am I eligible to receive reimbursement?
No, PRN teammates are not eligible to receive Educational Assistance benefits.
I am still in my 90-day orientation period, but I am taking a class that ends after I am done with my orientation period. Can I get reimbursement for that class?
No. You must complete the 90-day orientation period before you are eligible for this benefit.
What is the process to submit an Educational Assistance application?
Before attending any educational activity, you will need to submit an application online at https://atriumhealth.tuitionmanager.com. Submit your request at least 10 days before the educational course is scheduled to begin.
Once the EdAssist Team reviews the application, teammates will receive next steps by email and see an update in the EdAssist Portal.
I am preparing to take a certification exam. Will Educational Assistance reimburse for study materials? What about the cost of the exam?
Educational Assistance can reimburse for the cost of a formal review course. Educational Assistance cannot reimburse for the cost of the certification exam.
Please see list of Tuition Reimbursement Non-Covered Fees.
How do I know if my Educational Assistance Application was received?
Once you submit your online Educational Assistance application, the EdAssist Team will review the application. Teammates will receive next steps by email and see an update in the EdAssist Portal.
It has been longer than 10 days since I submitted my Educational Assistance application, and I have not received a decision. What should I do?
If you have not received a decision on your application after 10 days, please contact your manager.
What is the process to receive reimbursement?
Please allow a minimum of 30 business days from the submission date to receive your direct deposit reimbursement.
My pre-filled application contains incorrect information. How can I correct it?
You can change most of your personal information by going to YourHRLink. If you need additional assistance, please contact HR Data Management at (704) 631-0300.
What happens if my employment status changes? Will it affect my maximum annual benefit?
Yes. A change in employment status will affect your maximum annual benefit.
Example: A full-time teammate of two years decides to work part-time. This decision to work part-time will change the maximum annual benefit from $1,000 to $600.
My department will pay for the seminar through Atrium Health Travel. May I still receive Educational Assistance and in turn, reimburse my department?
No. The Educational Assistance Program benefit is designed to assist teammates with the costs of specific education. For this reason, reimbursements are made to the teammate for money paid by the teammate. Business-related expenses are covered by a separate Atrium Health policy and all travel-related expenses must be reimbursed according to that policy.
Do I need to submit a completed application each time I decide to apply for Educational Assistance?
Yes. Each application is submitted specifically for the courses listed on the application.
What if the course I have applied for is closed or canceled? Or, what if I decide to substitute the course for another?
If the course is closed/canceled or substituted at registration, please go to the My Applications tab in your EdAssist Portal and edit your application to reflect your course changes.
How much money am I eligible for per year?
Teammates are eligible for different amounts per year based on their length of service with Atrium Health and their hours worked.
I did not use all of my Educational Assistance money last year, can I use the rest of it this year?
No. Teammates are offered a set amount of money per year (January 1-December 31). If all of the money is not used, it does not roll over to the next year.
My course begins this calendar year but ends next calendar year. Which year will my tuition funds be deducted from my EdAssist balance?
EdAssist funds will be deducted from the calendar year your course is completed.
I would like to attend an out of town conference in order to stay up-to-date in my field. Will Educational Assistance pay for this?
Yes, Educational Assistance can reimburse you for the registration fee for the conference, but we cannot reimburse for any travel or lodging expenses.
I am preparing to take a certification exam, will Educational Assistance reimburse for study materials? What about the cost of the exam?
Educational Assistance can reimburse for the cost of a formal review course. Educational Assistance cannot reimburse for the cost of the certification exam.
It has been longer than 30 business days since I’ve submitted my paperwork, and I still have not received my disbursement. What should I do?
Please contact the EdAssist Team for assistance at edassist@atriumhealth.org.
What if my question wasn’t answered?
You can email Educational Assistance at edassist@atriumhealth.org and someone will be happy to help answer your questions.
For more information, see all Career Development Center Frequently Asked Questions.
My course ends during the blackout period. When and where do I submit my documentation to be reimbursed?
There will be a grace period for all submissions impacted by the blackout period. Submit your reimbursement documentation into the new EdAssist Portal after Tuesday, July 14. If you completed an application(s) in the old portal, it will be transferred to the new portal for you.
I have a pending pre-approval in the current EdAssist Portal, when will I be notified of my class/conference approval?
If your original submission was before June 22, you may receive a response within one week of your request. If you did not submit before June 22, you will be notified on or after July 14. There will be a grace period for all submissions impacted by the blackout period.
What if the course I have applied for is closed or canceled during the blackout period? Or, what if I decide to substitute the course for another?
Submit the request before or after the blackout period.
It has been longer than 30 business days since I’ve submitted my paperwork, and I still have not received my disbursement. What should I do?
Please contact the EdAssist Team for assistance at EdAssist@AtriumHealth.org.
Who do I contact with questions during the blackout period?
You can email Educational Assistance at EdAssist@AtriumHealth.org and someone will be happy to help answer your questions.
