About your Educational Assistance Benefits

Atrium Health Greater Charlotte, Navicent & Floyd Teammates

Teammates are encouraged to use their education benefits to grow their careers. When teammates develop and apply new skills, they support the vision of Atrium Health to be the national leader for health, learning & community.

Education Assistance provides teammates with financial assistance for approved academic and continuing education course expenses. There are options for reimbursement and if eligible, prepaid education assistance.

Atrium Health partners with Bright Horizons EdAssist to provide educational assistance benefits to all teammates including PRN teammates.  This benefit may be used for job-related education (for an Atrium Health job) and may include preparing for or maintaining a license for certification.   

On This Page:

Access the EdAssist Portal

Greater Charlotte & Navicent & Floyd: Log in to EdAssist with your network username and password.

Atrium Health Wake Forest Baptist: Access EdAssist from the Wake Forest Intranet.

EdAssist Support Is Available

By Phone: 833.211.2710
Monday through Friday, 8 a.m.-8 p.m.

Live Chat on EdAssist Portal: Monday through Friday, 9 a.m.-4 p.m.

Who is Eligible to Apply

  • See Educational Assistance Eligibility Page or check PolicyTech for the Educational Assistance policy for your market
  • Some teammates are provided alternative education benefits and are not eligible for Education assistance and include: 
    • Medical Residents, Physicians, Nurse Practitioners, Physician Assistants, and Certified Registered Nurse Anesthetists.  Teammates in these roles can find information on how to use “Continuing Medical Education (CME)” through the Physician and APP Education at Atrium Health page.
  • Atrium Health Navicent teammates now have the option to alternate between the Bright Horizons, Education Assistance and the Navicent Student Loan Repayment Program. This allows teammates to have more flexibility with their educational benefits.
    • Note: Teammates cannot have applications open at the same time for both programs; however, they are able to alternate between the two programs. All other benefits are aligned with Atrium Health Greater Charlotte Educational Assistance benefits. For more information regarding Navicent Student Loan Repayment, please our Educational Assistance Eligibility Page.

Before You Apply: Know This

  • EdAssist applications must be submitted within 30 days of the course start date.  
  • Very Important: If the school you choose to attend is not listed, you may not be eligible for clinical experiences at Atrium Health facilities. Teammates are strongly encouraged to select academic programming from an institution that is already on this list. Atrium Health allows clinical experiences, shadowing and interns from a select group of affiliated schools.
  • Degree and Academic Credit courses must be from a regionally accredited institution. If a school is NOT on this list, you may not receive reimbursement or prepaid tuition assistance. 
    • Visit DAPIP | Homepage (, enter your school in the Search field to learn if a school you are considering is regionally accredited.
    • Regionally Accredited Institution – an institution must be recognized by one of the regional accrediting agencies:
      • MSA (MSCHE/CSS-MSA) – Middle States Association Commission on Secondary Schools or Middle States Commission on Higher Education  
      • NCA – North Central Association of Colleges and Schools (The Higher Learning Commission) 
      • NEASC - New England Association of Schools and Colleges Commission on Technical and Career Institutions  
      • NWCCU – Northwest Commission on Colleges and Universities 
      • SACS – Southern Association of Colleges and Schools Commission on Colleges 
  • There is a one-year work requirement that begins from the date of the last EdAssist payment.

Program Eligibility and Policies

Reimbursement Programs

Prepaid Programs

Continuing Education

Reimbursement Programs

Education Type Maximum Benefit Amount Eligibility How to Use Your Benefits

Degree/Tuition Assistance Reimbursement Programs 

Includes: Clinical & Non-Clinical Associate, Bachelor’s, Master’s, Doctorate and Ph.D. 

$3,000 per year

All Atrium Health Greater Charlotte and Atrium Health Navicent full-time & part-time teammates, who have completed the 90-day orientation period

One year work requirement post-graduation

Please refer to the HR Policy 6.04 for other important details.

Prepaid Programs

Education Type Maximum Benefit Amount Eligibility How to Use Your Benefits

Degree/Tuition Assistance Prepaid Programs  

Includes: Clinical & Non-Clinical Associate, Bachelor’s, Master’s, Doctorate and Ph.D. 

Other Critical Roles
and CNA Certification Prepaid Tuition Assistance Programs 


$3,000 per year

  • All Atrium Health Greater Charlotte and Atrium Health Navicent full-time & part-time teammates, who have completed the 90-day orientation period 
  • LPN's within these job codes are eligible 
  • Earn $55,000 or less 
  • Meets requirements of current job per Year End Check In 
  • One year work requirement post graduation 

For Prepaid Programs, such as (RN Educational Assistance, Rise to Success, Education that Works, or Prepaid Tuition Assistance), visit the “Using Your Benefits” section on the EdAssist Portal or select the Job Aid: Prepaid and Direct Bill Job Aid

LPN Certification

  • Teammate MUST complete the mandatory coaching session prior to submitting an application (regardless of a teammates salary cap or LPN status). Coaching helps teammates understand the policy of this program, how to submit their application and how to use the letter of credit to get their classes pre-paid.   

CNA Certification

  • To use the Prepaid Tuition Assistance Program to obtain a CNA certification, the certification must be from a regionally accredited institution (for example: CCHS, CPCC, Rowan Cabarrus, Gaston College). After you have enrolled for the certification, you will be able to submit your exam expenses and get reimbursed for the full amount

Please refer to the HR Policy 6.04 for other important details.

NEW! Prepaid Assistance Critical Pathways Program $1,500 per year
Currently employed, full- time and part-time teammates who have completed the 90-day orientation period 

Please refer to the Critical Role Pathway Program flyer for further information and eligibility 

*This program is only offered to teammates in the Greater Charlotte, Navicent and Floyd markets, within these educational programs:  

  • Registered Nurse (RN), Paramedic 
  • Certified Medical Assistant (CMA), Emergency Medical Technician (EMT)  
  • Certified Nursing Assistant (CNA), Sterile Processing Technician  
  • Registered Medical Assistant (RMA), Certified Surgical Technologist 
  • Licensed Practical Nurse (LPN) * 


Cabarrus College Spark Program

For College-level courses (on campus or virtual) up to 12 credit hours (usually four classes) towards a degree or certificate.   

View HR Policy 6.04 

$1,500 per year

Full- time and part-time teammates who have completed the 90-day orientation period  

  • Earn less than $55,000 per year 
  • Have completed a Criminal Background Check 
  • Completed all required immunizations 
  • Completed and have a clean drug screen
To learn more about further terms and conditions, please visit the Spark Program on the Cabarrus College site.

Atrium Health Wake Forest Baptist is now aligned with our Prepaid Tuition Assistance Program. For more information, please visit the Prepaid Tuition Assistance Program site. 

Continuing Education Programs

Education Type Maximum Benefit Amount Eligibility How to Use Your Benefits
Continuing Education Program: Reimbursement Program

Includes: Non-degree seeking education such as CEUs, Seminars, Conferences, Workshops, Certificates, License Renewals and Memberships
$1,500 per year
All Atrium Health Greater Charlotte and Atrium Health Navicent full-time & part-time teammates, who have completed the 90-day orientation period 
Any provider is accepted as long as the education is provided by a professional association, certifying body or institution to award the industry accepted certification
For Degree and Non-Degree, visit the “Using Your Benefits” section on the EdAssist Portal or select the Job Aid: Reimbursement Degree and Non-Degree Job Aid

Education and Career Fairs

At Atrium Health, we are committed to providing teammates with educational resources and benefits to grow and advance in their careers. Education and Career Fairs provide an opportunity for Greater Charlotte teammates to ask questions and learn more about Workforce and Career Development programs.

Learn more about available Education and Career Fairs

Additional Resources

Student Loan Coaching with Bright Horizons 

There is no doubt that the Public Student Loan Forgiveness (PSLF) program is complex set of regulations and requirements that most people have a tough time following. Atrium Health has partnered with Bright Horizons EdAssist student loan coaches to help our teammates understand the complexities of PSLF. They provide one-on-one support and guide teammates through the qualification criteria, estimate savings, and ensure the necessary steps are taken and paperwork complete to stay on track for loan forgiveness.   

We are excited to offer our teammates with this new opportunity to work directly with Bright Horizons coaches to help determine their eligibility for a federal loan forgiveness program and provide coaching through each step of the program. Log in to the EdAssist portal or call EdAssist at 833-211-2710. Teammates can also ask about refinancing, how to pay down their balances faster, how to consolidate their loans and more.

Student Loan Coaches can support you by: 

  • Determine eligibility under the various programs: standard PSLF or TEPSLF.  
  • Understand payment and documentation requirements to obtain forgiveness.
  • Learn about timelines and pitfalls that could jeopardize eligibility for forgiveness. 
  • Complete consolidation or payment structuring.
  • Create a repayment strategy that includes PSLF and a plan for private student loans not eligible for PSLF.  

How to Schedule a General Student Loan Coaching Session 

  1. Before your Coaching Session, identify which type of loans you have and the amount of your student loan debt. This will help you through step #4 and # 5 of scheduling an appointment.  
  2. Log into the Bright Horizon’s EdAssist portal, and select “Student Loan Support”. 
  3. At the top of the page for Student Loan Support, you have the option to “Schedule Free Coaching,” “Message an Expert” or “Browse Helpful Content.”  
  4. Clicking on “Schedule Free Coaching.” It will then prompt you to answer a few questions to schedule a session.  
  5. Please save the date and time of your appointment in your calendar.  

Who to Contact

For EdAssist Portal Questions:  

  • By Phone: 833-211-2710 Monday through Friday, 8 a.m.-8 p.m.
  • By chat or create a ticket: Log into your EdAssist Portal
    • EdAssist questions include: 
      • How do I to complete an EdAssist application? 
      • If your EdAssist application is denied, what to do?
      • How do I receive assistance with uploading documents to my EdAssist application? 
      • CRNA Loan Questions 
      • How do I make changes to my personal information in EdAssist?
        • You can change most of your Atrium Health personal information in CORE Connect.  
          • If you need additional assistance with internal changes to your personal information, please contact the HR Service Center at 704-631-1500 or visit People Connect, go to the “take me to” drop down and select “Service Center Online.” 
  • Other Questions: Please email
Last Updated on 07/01/2024