Welcome to Atrium Health! As a newly hired or newly benefits-eligible teammate, you must enroll in your benefits within the first 31 days. You are eligible for benefits starting day one of employment. Use the information on this page to assist you in the benefits enrollment process.
Beginning Jan. 1, 2023, the benefits listed below are effective upon hire, "Day 1." Please note, you must complete your benefits enrollment within the first 31 days from your hire date, or from the date you became newly eligible for benefits.
*Voluntary benefits offerings
When Will Benefits Providers Receive My Enrollment Information and I can Access Services?
After you have submitted your benefits enrollment in CORE Connect, your elections will be sent to the appropriate benefits carriers. Carriers will issue ID cards as applicable. Please note, benefits files are transmitted once weekly to benefits carriers. The effective date of your coverage will be your date of hire/date you entered a benefits-eligible status and not the date you enroll.
What Happens if I Need to Access the Benefit Before the Carrier Receives my Enrollment Information?
If you need to seek healthcare, have a prescription filled or use a benefit before your enrollment has processed with the carrier, appropriate reimbursement will be issued per the benefit plan. You may contact the Benefits Service Center at 704-631-1500, option 1 with questions.
Refer to the Eligibility Chart for the effective date of other Atrium Health benefits.
What Should I Expect for Premium Deductions?
Your benefits enrollment event remains open in CORE Connect for 31 days. Depending on when you enroll will determine when your premium deductions begin. For example, if you complete your enrollment after the first pay period ends, your paycheck will not include a premium deduction. However, after your enrollment is submitted, the system will reflect day 1 coverage, and premiums will be retroactively collected from your next paycheck.
How Do I Access Benefits ID Cards?
Once your benefits elections are completed with the carriers, ID cards will be issued by the carriers, as applicable, and mailed to your home address.
To request additional ID cards, see the information below.
Welcome to Atrium Health! As a newly hired teammate, you must enroll in your benefits within the first 31 days. Use the information on this page to assist you in the benefits enrollment process.
Note: You may start benefits enrollment the first Wednesday after your start date.
Call the Benefits Service Center at 704-631-1500, Option 1
Contact CEC Vision with questions about your Vision Benefits at 888-254-4290, Monday – Friday 8:00 am – 6:00 pm and Saturday 10:00 am – 3:00 pm EST.
If you are benefits-eligible, access CORE Connect to enroll in Benefits.
Add dependents in CORE Connect.
In CORE Connect, use the instructions below to enroll in your benefits.
If you need assistance, please contact Atrium Health Benefits at 704-631-1500, choose Option 1.
To review your elected Benefits, start in CORE Connect:
Your Voluntary Benefits include:
NOTE: Teammates with at least 30 standard hours per week are automatically enrolled in the company-provided Basic Life Insurance (at 1 times teammate salary) and Long-Term Disability Insurances. Plans vary for monthly-paid teammates.
Teammates who are at least 18 years of age and work in positions classified with at least 16 hours per week are eligible to participate in the 401(k) Retirement Plan after three months of service. Teammates will be automatically enrolled with a pretax contribution of 3% of salary each pay period. (Atrium Health will match 75% of the first 4% teammates save and 50% of the next 2% of pay, making the total maximum match 4% of pay. To receive the full 4% match, teammates must save 6% of pay through the Plan.)