For Greater Charlotte Teammates

Welcome to Atrium Health! As a newly hired or newly benefits-eligible teammate, you must enroll in your benefits within the first 31 days. You are eligible for benefits starting day one of employment. Use the information on this page to assist you in the benefits enrollment process.

What you should know:

Benefits with Day 1 Coverage 

Beginning Jan. 1, 2023, the benefits listed below are effective upon hire, "Day 1."  Please note, you must complete your benefits enrollment within the first 31 days from your hire date, or from the date you became newly eligible for benefits. 

  • Health Plans 
  • Dental Insurance 
  • Vision Insurance* 
  • Savings and Spending Accounts 
  • Hospital Admission Insurance* 
  • BenExtend Insurance*
  • Accident Insurance* 
  • Critical Illness Insurance*
  • Universal Life Insurance* 
  • Identity Protection Insurance* 
  • Legal Plan Insurance* 
  • Pet Insurance* 
  • Auto, Home and Other Personal Insurances*

*Voluntary benefits offerings  

When Will Benefits Providers Receive My Enrollment Information and I can Access Services?
After you have submitted your benefits enrollment in CORE Connect, your elections will be sent to the appropriate benefits carriers. Carriers will issue ID cards as applicable. Please note, benefits files are transmitted once weekly to benefits carriers. The effective date of your coverage will be your date of hire/date you entered a benefits-eligible status and not the date you enroll.  

What Happens if I Need to Access the Benefit Before the Carrier Receives my Enrollment Information?
If you need to seek healthcare, have a prescription filled or use a benefit before your enrollment has processed with the carrier, appropriate reimbursement will be issued per the benefit plan. You may contact the Benefits Service Center at 704-631-1500, option 1 with questions.  

Refer to the Eligibility Chart for the effective date of other Atrium Health benefits.    

What Should I Expect for Premium Deductions?
Your benefits enrollment event remains open in CORE Connect for 31 days. Depending on when you enroll will determine when your premium deductions begin. For example, if you complete your enrollment after the first pay period ends, your paycheck will not include a premium deduction. However, after your enrollment is submitted, the system will reflect day 1 coverage, and premiums will be retroactively collected from your next paycheck.   

How Do I Access Benefits ID Cards?
Once your benefits elections are completed with the carriers, ID cards will be issued by the carriers, as applicable, and mailed to your home address.  

To request additional ID cards, see the information below.

CORE Connect

Are you a new teammate?

Welcome to Atrium Health! As a newly hired teammate, you must enroll in your benefits within the first 31 days. Use the information on this page to assist you in the benefits enrollment process.

Note: You may start benefits enrollment the first Wednesday after your start date.

Get Started in CORE Connect

Access CORE Connect to complete enrollment

Review the Job Aid - Enroll in My Benefits for step-by-step instructions.



Call the Benefits Service Center at 704-631-1500, Option 1


Health Insurance 
Contact MedCost 
Visit the MedCost Website  

To access your mobile ID card, download the MedCost app. You may also contact MedCost to request an insurance card.  

To access and request an additional ID card for your Health Insurance, follow these steps: 

  • Visit MedCost’s website at 
  • Select “For Members” and then “ID Cards” 
  • Under Login, click on New User? Register Now box 
  • Complete the registration and continue 
  • You will have the options to Order an ID Card and to Print an ID Card

Dental Benefits 
Contact Delta Dental

To access and request an ID card for your Dental Benefits, follow these steps:

  • Visit Delta Dental’s website at 
  • On the right side, under the Search box, click on Existing Member Login/Register 
  • On the Home page, click on “View & Print Member ID Card” 
  • You will have the options to Order an ID Card and to Print an ID Card 

Vision Benefits 
Contact CEC Vision


To access and request an ID card for your Vision Benefits, follow these steps: 

Contact CEC Vision with questions about your Vision Benefits at 888-254-4290, Monday – Friday 8:00 am – 6:00 pm and Saturday 10:00 am – 3:00 pm EST. 

How to Enroll

Step 1: Start in CORE Connect to begin your enrollment activities.  

If you are benefits-eligible, access CORE Connect to enroll in Benefits.   

Step 2: Add Dependents  

Add dependents in CORE Connect.

Step 3: Enroll in Benefits 

In CORE Connect, use the instructions below to enroll in your benefits.  

If you need assistance, please contact Atrium Health Benefits at 704-631-1500, choose Option 1. 

Step 4: Review Your Benefit Selections

To review your elected Benefits, start in CORE Connect

  1. Click Me 
  2. Click on the Benefits tile 
  3. Click on Your Benefits 
  4. Make a selection from the See Benefits as of Date or Event drop-down menu 
  5. Choose the Specific Date option 
    Note: For Open Enrollment, select Open Enrollment in the drop-down menu.
  6. Enter the date your Benefits began
    Note: Core Benefits and Voluntary Benefits begin the first of the month following 30 days in eligible status
  7. Click on Atrium Health Benefits Program to view a summary of your benefits selections 
  8. To view, print or save a copy of your Benefits Confirmation Summary 
    • Return to the Your Benefits page (click the left back arrow next to your profile photo)
    • In the top right corner of the Your Benefits page, click the View Benefits Summary button. 
    • A PDF file opens. Review the information in the PDF for accuracy. 
    • Save a copy of the PDF to your computer or print a copy for your reference letter.

Your Core Benefits include: 

  • Medical 
  • Dental 
  • Vision 
  • Health Savings Account (HSA) 
  • Flexible Spending Account (FSA) 
  • Limited Purpose Flexible Spending Account (LPFSA) 
  • Dependent Care Flexible Spending Account (DCFSA)
  • Reminder: Designate your Life Insurance Beneficiaries 

Your Voluntary Benefits include:

  • BenExtend Insurance 
  • Hospital Admission Insurance 
  • Accident Insurance 
  • Critical Illness Insurance 
  • Supplemental Life and Accidental Death & Dismemberment
  • Universal Life Insurance
  • Voluntary Short-Term Disability 
  • Dependent Back-up
  • Identity Protection
  • Legal Insurance
  • Pet Insurance
  • Auto, Home and Other Personal Insurances

NOTE: Teammates with at least 30 standard hours per week are automatically enrolled in the company-provided Basic Life Insurance (at 1 times teammate salary) and Long-Term Disability Insurances. Plans vary for monthly-paid teammates.

Teammates who are at least 18 years of age and work in positions classified with at least 16 hours per week are eligible to participate in the 401(k) Retirement Plan after three months of service. Teammates will be automatically enrolled with a pretax contribution of 3% of salary each pay period. (Atrium Health will match 75% of the first 4% teammates save and 50% of the next 2% of pay, making the total maximum match 4% of pay. To receive the full 4% match, teammates must save 6% of pay through the Plan.)

Watch Video


Watch Video

Last Updated on 02/08/2024