For Atrium Health Navicent Teammates


You can enroll for new benefit coverage or change your existing elections during the open enrollment period each fall. Effective January 1, 2023, if you are a new hire, you can enroll during the first 30 days of employment, and your benefits will begin the first day of employment.  

Be sure to review your current elections and available options.   

Benefits with Day 1 Coverage

Beginning Jan. 1, 2023, the benefits listed below are effective upon hire, "Day 1."  Please note, you must complete your benefits enrollment within the first 30 days from your hire date, or from the date you became newly eligible for benefits.  

  • Health Plans  
  • Dental Insurance  
  • Vision Insurance*  
  • Savings and Spending Accounts  
  • BenExtend Insurance* 
  • Hospital Admission Insurance*  
  • Accident Insurance*  
  • Critical Illness Insurance* 
  • Universal Life Insurance*  
  • Identity Protection Insurance*  
  • Legal Plan Insurance*  
  • Pet Insurance*  
  • Auto, Home and Other Personal Insurances* 
  • Discounted Membership to The Wellness Center and Employee Fitness 

*Voluntary benefits offerings   

When Will Benefits Providers Receive My Enrollment Information and I can Access Services? 
After you have submitted your benefits enrollment in CORE Connect, your elections will be sent to the appropriate benefits carriers. Carriers will issue ID cards as applicable. Please note, benefits files are transmitted once weekly to benefits carriers. The effective date of your coverage will be your date of hire and not the date you enroll.   

What Happens if I Need to Access the Benefit Before the Carrier Receives my Enrollment Information? 
If you need to seek health care, have a prescription filled or use a benefit before your enrollment has processed with the carrier, appropriate reimbursement will be issued per the benefit plan. You may contact the Benefits Service Center with questions at 1-800-964-4780 Monday – Friday, 7:30 a.m. to 8:00 p.m. EST.   

Refer to the Eligibility Chart for the effective date of other Atrium Health Floyd benefits.     

What Should I Expect for Premium Deductions? 
Your benefits enrollment event remains open in CORE Connect for 30 days. Depending on when you enroll will determine when your premium deductions begin. For example, if you complete your enrollment after the first pay period ends, your paycheck will not include a premium deduction. However, after your enrollment is submitted, the system will reflect day 1 coverage, and premiums will be retroactively collected from your next paycheck.    

How Do I Access Benefits ID Cards? 
Once your benefits elections are completed with the carriers, ID cards will be issued by the carriers, as applicable, and mailed to your home address.   

How to Enroll

You can call the Benefit Service Center at 1-800-964-4780 to enroll for coverage. You may speak to a call center representative Monday through Friday from 7:30 a.m. to 8:00 p.m. EST. 

You can also enroll on your own in CORE Connect by following the below instructions.   

Log into CORE Connect:  

  1. Click “Me”  
  2. Click on the “Benefits” tile  
  3. Click “Make Changes” located directly underneath your profile picture  
  4. Add or update any beneficiary/dependent information on the “People to Cover” screen if applicable  
  5. Click “Continue” at the top of the page  
  6. Click on “Navicent Health Benefits Program”  
  7. Click on the “Edit” button for each plan you would like to make changes to  
  8. When in each “plan” check and uncheck options applicable to your enrollment, be sure to designate any dependents to be covered  
  9. Click “Continue”  
  10. Repeat Steps 7-9 until finished make changes  
  11. Scroll to the top and click “Submit” 
  12. The Atrium Health Navicent Benefits Program Confirmation page should display. You will see a confirmation message that your benefits elections were submitted.   

Changing Benefits During the Year 

In accordance with federal regulations, once you enroll for benefits for the year, you cannot change those elections until the next enrollment period, unless you experience a “qualified life event.” You have 31 days after a qualifying event occurs to make changes to your coverage.

Qualified life events include:

  • Birth or adoption of a child  
  • Marriage or divorce  
  • Death of a covered dependent  
  • A dependent reaching age 26  
  • Change in employment status for you or a covered dependent (such as moving from fulltime to part-time employment, or loss of a job, which may result in loss of other coverage)  

Call the Atrium Health Navicent Benefit Service Center at 1-800-964-4780 or log into CORE Connect to enter the life event and update your benefit elections. Appropriate documentation must be submitted to verify the event and any added dependents. Failure to do so will result in loss of coverage.   

Having a Baby? — Action Needed 

If you are a covered member of an Atrium Health Navicent medical plan, remember to add your newborn to your medical coverage within 31 days of birth. Log in to CORE Connect or call the Benefit Service Center at 1-800-964-4780 to process your Qualified Life Event. Add the dependent to People To Cover and select the desired coverage. You MUST submit the newborn’s birth certificate to the Alight Dependent Verification Services within 31 days of date of birth, or the newborn will be dropped from coverage.  


Last Updated on 04/02/2024