Teammates

For Greater Charlotte Teammates

Questions

Benefits Service Center

Benefit Provider Contact Information

24 Hour Nurse Advice Line 800-357-0327
Aflac – BenExtend Insurance 800-433-3036
Website
Bank of America - Health Savings Account and Flexible Spending Accounts 866-731-4206
Website
Benefits Service Center 800-775-4784 
Website
Dental Plan – Delta Dental 800-662-8856
Website
Employee Assistance Program (Confidential) 705-355-5021
Website
Farmers GroupSelectSM (for Auto, Home and Other Personal Insurances)

800-438-6381
Website

Find a Doctor 704-215-5772
Website
LifeCare (for Dependent Back-Up Care and Transitional Child Care benefits) 
866-621-7687
Registration Code: ATRIUM 
Website 
LiveWELL Care Clinics
1-833-TEAL-NOW (1-833-832-5669) 
Website 
LiveWELL Well-being Platform 
888-264-5963 
Website 
LiveWELL Programs & Incentives 704-631-1500, Option 1
Website

Medical Plan - MedCost Benefit Services

Find a Provider outside of NC, SC or VA (First
Health Network)

800-204-2085
Website

Instructions here – start on the MedCost website

MedCost Diabetes Care Management 800-722-2157
Mental Health/Chemical Dependency (Confidential) 800-475-7900
Website
MetLife (for Life and AD&D, Short-Term and Long-Term Disability, and other voluntary benefits)   800-421-7014
Website
MyAtriumHealth 704-667-9145
Website
Parental Benefits 
704-631-1500, Option 3
Send Email
Pet Insurance (Nationwide)
877-738-7874
Website
MyAtriumHealth Prescription Drug Benefits (CarolinaCARE)
CarolinaCARE 866-697-6800 
Website 

MyAtriumHealth 704-631-1500 
Website   
Prescription Drug Benefits (CarolinaCARE) 866-697-6800
Website
Retirement 866-247-0970
Website
SmartStarts Maternity Program   800-722-2157
Website 
Teammate Injury Helpline 704-355-7233 (SAFE)
More information available on PeopleConnect
Virtual Visit 855-438-0010
Website
Vision Plan - CEC Vision  888-254-4290
Website
Last Updated on 06/07/2024