PeopleConnect PhysicianConnect Teammate Site

Teammates

Teammates
Menu
Search
CLOSE
  1. Home
  2. New Teammates
  3. New Teammate Orientation
  4. Patient Care Support Roles Orientation

Patient Care Support Roles Orientation

Welcome to Atrium Health!

As our community navigates the impact of COVID-19, your role in caring for patients is more important than ever. Our goal is to give you the knowledge you need to safely begin your orientation. Just as important, we want to protect your health, which is why we are transitioning to a new format effective March 30, 2020. Please review the following carefully:

  • Portions of your orientation have been placed into a virtual format which you may complete from home. If you do not have access to a computer and internet, you may complete e-learning at the Center for Learning & Development. 
  • For designated roles, your orientation will include validations that will occur in-person at the Center for Learning & Development during your first week. Please understand that your schedule may vary depending on the number of participants in orientation.  

We appreciate your patience as we implement this new model, which will be in effect until our Infection Prevention Team and Emergency Operations Center advise that COVID-19 precautions are no longer needed. 

SCHEDULE: Your schedule the first week will vary by your role and practice setting. Review the schedule by clicking the appropriate setting in the table below.

Role/Setting Description
Certified Medical Assistant Medical Group

Emergency Department Healthcare Technicians and Nurse Aides

 

 Includes Emergency Departments at all locations
Inpatient Setting Healthcare Technicians and Nurse Aides Includes Critical Care, Medical-Surgical, Pediatrics, Pre-Operative, PACU & Women’s Services
Patient Safety Attendant All setting
Psychiatric Technician
Behavioral Health and Emergency Department settings
Skilled Nursing Facility Nurse Aides Includes Cleveland Pines, Huntersville Oaks, Jessie Helms, Sardis Oaks and Stanly Manor

Questions you may have: Click HERE for a list of answers

Certified Medical Assistants: Key Information about your first week at Atrium Health

Monday Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208		 New Teammate Orientation Check-in:
Badge Pick-Up
Required Forms
Follow instructions provided by your Talent Acquisition partner.
Tuesday Follow instructions from your hiring leader. There is required e-learning content to complete prior to your Wednesday class.
Wednesday

Remote
Electronic Health Record Training: You must log into this virtual course at the designated time.

Your Virtual Canopy class has a scheduled begin time. Check your email for details.
Thursday-Friday: For the remainder of the week, follow the orientation schedule provided by your Educator/Leadership teams.

For questions regarding Skills Optimization classes, contact:

Kathleen.Wellington@atriumhealth.org

Leslie.Suttle@atriumhealth.org

Emergency Department Healthcare Technicians and Nurse Aides:  Key information about your first week at Atrium Health

Day/Time Location/Format Details
Monday Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208		 New Teammate Orientation
Check-in:
Badge Pick-Up
Required Forms
Follow instructions provided by your Talent Acquisition partner

Tuesday         
0800 - 1600*

 Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208		 Nurse Aide Orientation Introduction
Skills Validations
Bring earbuds/headphones
End time may vary*
Wednesday

No scheduled class 

Remote
If you have access to computer and internet, you may log in from home to complete assigned Nurse Aide Orientation and ACE e-learning content.

 Continue to complete assigned Nurse Aide Orientation and ACE e-learning.
Thursday
0800 - Noon		 Remote
Electronic Health Record Training: You must log in to this virtual course at the designated time. 		Your Virtual Canopy class has a scheduled begin time. Check your email for details.
Friday
0800 - 1600		 Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208		 Crisis Prevention Intervention Class
For questions regarding CPI, contact Sean.Carpenter@atriumhealth.org

Once required e-learning for Nurse Aide Orientation and Electronic Health Record training as well as CPI are complete, you may begin orientation in your clinical setting.

Inpatient Setting Healthcare Technicians and Nurse Aides: Key information about your first week at Atrium Health

Day/Time Location/Format Details
Monday Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208		 New Teammate Orientation
Check-in:
Badge Pick-Up
Required Forms
Follow instructions provided by your Talent Acquisition partner.
Tuesday
0800 - 1600*		 Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208		 Nurse Aide Orientation Introduction
Skills Validations
Bring earbuds/headphones
End time may vary*
Wednesday

No scheduled class

Remote
If you have access to computer and internet, you may log in from home to complete assigned Nurse Aide Orientation and Canopy e-learning content.

Continue to complete assigned Nurse Aide Orientation and Canopy e-learning and ACE courses.
Thursday - Friday: If online learning is complete, contact your hiring leader to schedule your first shift on your unit.

Once required e-learning is complete, you may begin orientation in your clinical setting.

Patient Safety Attendants: Key information about your first week at Atrium Health

Day/Time Location/Format Details
Monday Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208 		New Teammate Orientation
Check-in:
Badge Pick-Up
Required Forms
Follow instructions provided by your
Talent Acquisition partner.
Tuesday
0800 - Noon		 Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208 		PSA Orientation Introduction
Bring earbuds/headphones
Wednesday

No scheduled class

Remote
If you have access to computer and internet, you may log in from home to complete assigned Patient Safety Attendant Orientation and ACE e-learning content.

 Continue to complete assigned Patient Safety Attendant and ACE module e-learning.
Friday
0800 - 1600		 Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208 		Crisis Prevention Intervention Class
For questions regarding CPI, contact
Sean.Carpenter@atriumhealth.org

Once required e-learning and CPI class are complete, you may begin orientation in your clinical setting.

Psychiatric Technicians: Key information about your first week at Atrium Health

Day/Time Location/Format Details
Monday Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208		 New Teammate Orientation
Check-in:
Badge Pick-Up
Required Forms
Follow instructions provided by your Talent Acquisition partner.
Tuesday
0800 - 1600*		 Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208		 Nurse Aide Orientation Introduction
Skills Validations
Bring earbuds/headphones
End time may vary*
Wednesday

No scheduled class.

Remote
If you have access to computer and internet, you may log in from home to complete assigned Nurse Aide Orientation e-learning content.

Continue to complete assigned Nurse Aide Orientation and ACE e-learning.
Thursday

Inpatient Setting:
No scheduled Class. If required e-learning is complete, you may be scheduled to begin clinical orientation on your unit. Contact your manager for details.

Remote
Emergency Department Setting:
Electronic Health Record Training, 0800-Noon

You must log in to this virtual course at the designated time.

Your Virtual Canopy class has a scheduled begin time. Check your email for details.
Friday Contact your hiring leader for schedule details.

Once required e-learning is complete, you may begin orientation in your clinical setting.

Skilled Nursing Facilities: Key information about your first week at Atrium Health

Day/Time Location/Format Details
Monday Center for Learning & Development
Building K
5039 Airport Center PKWY
Charlotte, NC 28208		 New Teammate Orientation
Check-in:
Badge Pick-Up
Required Forms
Follow instructions provided by your Talent Acquisition partner.
Tuesday-Friday: For the remainder of the week, follow the orientation schedule provided by your Educator/Leadership teams.

Questions you may have:

How will I be paid? Report your worked hours to your manager via email by the end of the day Friday to ensure that your time is entered appropriately. The content of your first week should total no more than 40 hours and reflect breaks 30 minutes or greater. Include all start and stop times.

Who can help me if I cannot log-in?

If you are unable to log in, please contact the Service Center at 704-446-6161.
When may I report to my unit?
You may not participate in patient care until all required validations and e-learning are complete. Take advantage of the time available this week to complete these requirements so that you can be best prepared to begin orientation on your unit.
 
I have questions about Benefits. Contact the HR Service Center:
(704) 631-1500 | toll-free: 1-833-631-1500
HRServiceCenter@AtriumHealth.org
I do not have access to a computer or internet. You are welcome to return to the Center for Learning & Development between the hours of 0800 – 1700 any day this week to use our Open Computer Lab. Be sure to bring ear buds. 
How do I log into the Electronic Health Record Virtual Class? Look for email instructions and meeting planner for access to your virtual classroom. Your email instructions will include information for any pre-requisite online learning required and any additional instructions you may need.
What is my schedule after this week? Contact your manager for details of your schedule beyond the first week.

For other questions, contact Kara Hedvig Evans for assistance: Kara.Hedvig@atriumhealth.org