You've Been Spotted!

Embrace the Unknown: Cecilia Veneroso Arenas, Nurse Aide II, Atrium Health Union, was recognized for calmly de-escalating a potentially violent situation when a patient with a brain injury who is also autistic became agitated, requiring Security. She followed her training, encouraging the patient to “use your words” to keep the team safe while respecting the patient’s dignity.  

Lead the Way: Steve Schott, Speech Therapist, Advocate Lutheran General Hospital, was thanked for introducing the Iowa Oral Performance Instrument to his team and completing competencies so his teammates can further support patient recovery. This tool measures tongue and lip strength and endurance to help professionals treat disorders that affect swallowing, speech and eating. 

Lead the Way: Adrianna Cruz, Pharmacy Technician II, Atrium Health University City, was honored for improving the Lake Norman pharmacy workflow and excelling in handoff communication at this new facility.

Lift Everyone Up: Madeline Cescato, Registered Nurse, Advocate Lutheran General Hospital Pediatric ICU, was praised by the mother of a critically ill child for patiently answering her many questions while maintaining a calm, professional presence.

Lift Everyone Up: Tiffany Cotton, Social Worker, Atrium Health Floyd Medical Center, was honored for her compassion and generosity in helping patients, teammates and community members. Described as having a servant's heart, Tiffany has inspired her team. 

Think Boldly Together: Brandon Ambrose, Performance Improvement Coordinator, Aurora Lakeland Medical Center, was recognized for his valuable partnership and regular updates to leadership on the PSI 90, a composite score that measures a hospital’s patient safety performance.

Embrace the Unknown: Marcus Hamlin, Courier, General Lab, Atrium Health Navicent, was recognized for adopting innovative ideas and courageously speaking up when seeing opportunities for improvement. 

Lift Everyone Up: Stacey Calicott, Nursing Assistant I, Advocate Christ Medical Center, was thanked for helping a clinical research unit technician feel welcome by showing the teammate around the NICU and reviewing processes to familiarize this teammate from outside the unit. 

Lead the Way: Kasey Bibey, Facility Nurse Educator, Atrium Health Mercy, was honored for her leadership during a recent North Carolina & Georgia Division of Health Service Regulation survey and being a role model for education excellence.

Lead the Way: Killian Mielotz, Clinical Pharmacist Advanced, Aurora Medical Center – Grafton, Pharmacy, was thanked for notifying the entire pharmacist team about a unique order change. Killian’s communication showed leadership, helping bridge any knowledge gaps so the team would be prepared for future orders. 

Think Boldly Together: Abigail Faircloth, Exercise Specialist Lead, Atrium Health Outpatient Rehabilitation, was recognized for integrating physical wellness with emotional support when caring for a patient displaced by Hurricane Helene. She collaborated with physical therapists to ensure a holistic, well-rounded approach to the patient’s recovery. 

Think Boldly Together: Amanda Van Voorhis, Pharmacy Program Coordinator, Aurora Sinai Medical Center, was thanked for creating training materials and strategies for sharing knowledge across teams about our medication use process, helping prevent patient safety events.  

This teammate recognition program is designed for leaders to recognize teammates on the spot for living our Commitments and Behaviors. Send a commitment card today: NC/GA | IL/WI 

Lead The Way: Elizabeth Wooten, Registered Nurse I, Atrium Health Endoscopy, demonstrated exceptional leadership and dedication during a challenging week when her supervisor was unexpectedly absent. She managed the department smoothly, supported her team and maintained a positive, drama-free attitude. Her reliability and willingness to handle additional responsibility were commended.

Lead The Way: Steven Henley, Registered Nurse III, Atrium Health PACU, was recognized for outstanding performance and leadership. On a particularly busy day with 18 surgeries and 15 endoscopy cases, he ensured efficient operations by actively assisting his teammates, maintaining a calm presence and leading by example. His commitment to teamwork and patient care was highly praised.

Embrace The Unknown: Arnel Enverga, Physical Therapist, Floyd Outpatient Rehabilitation, was noted for providing compassionate care to a patient apprehensive about physical therapy after injury. He helped both the patient and her spouse feel at ease, effectively reducing their stress and making the treatment experience positive.  

Lift Everyone Up: Nora Lewis, Occupational Therapist, Advocate Good Samaritan Hospital, was praised by both a patient and their family for her exceptional care and positive impact on the patient’s recovery, balancing encouragement with sensitivity.   

Lead The Way: Kerri Hebert, Registered Nurse, Lead Medical Group Aurora, was recognized for her willingness to help wherever needed in the midwifery clinic. She regularly assists with rooming patients, offers creative solutions and maintains a positive attitude, making her an essential part of the team and helping the clinic run smoothly.  

Lift Everyone Up: Molly Schulteis, Floating Physical Therapist, Aurora, was noted for taking charge and taking messages in the virtual department and contacting all patients, even those that were not hers. She was also commended for help while navigating a staffing shortage. 

These stories remind us that excellence isn’t just about doing our jobs — it’s about showing up for each other, leading with heart and making a difference in every interaction. Recipients of You’ve Been Spotted Cards exemplify the spirit of care and collaboration that defines our workforce.   

Lift Everyone Up: Jennifer Vargas, Medical Assistant, Advance Midwest Medical, was thanked for working at the imaging suites front desk two days in a row. Her support helped PSR and imaging staff maintain patient flow, and she adapted quickly to tasks outside her usual role.

Lead The Way: Anna Auger, Manager of Clinical Operations, Advocate Christ Medical Center, received appreciation for her poised and open leadership during uncertain times, demonstrating resilience and dedication to her team amid ongoing changes. 

Think Boldly Together: Sahil Sharma, Physician Hospitalist, Aurora Medical Center Lakeland, was commended for going above and beyond to support quality and hospital initiatives, successfully preventing two hospital admissions by ensuring appropriate outpatient care, and leading the hospitalist team effectively. 

Think Boldly Together: Brittnae Rowe, PACT Representative I, Atrium Health Call Center, identified gaps in departmental information for new hires, leading to the creation of a helpful tip sheet in collaboration with leadership. 

Lift Everyone Up: Cole Kessell, Pharmacy Program Coordinator, Atrium Health Pharmacy, was praised for effectively training new teammates, creating a welcoming and supportive environment that enhanced their onboarding experience. 

Embrace The Unknown: James Cates, Medical Education Coordinator, Atrium Health Resident Education, demonstrated commitment by assisting beyond his usual responsibilities, supporting teamwork and volunteering for tasks to ensure smooth operations.