Page 14 - Diversity Impact Report - Atrium Health
P. 14

Enhancing Experiences for LGBTQ+ Patients & Families


               After a self-assessment of policies and processes, we realized there was an opportunity for Atrium Health to
               enhance the way we care for Lesbian, Gay, Bisexual, Transgender, Queer or Questioning (LGBTQ+) patients.




                           Provider Survey                                                   Better Data
                           • Assessed LGBTQ+ care knowledge and attitudes                    • Standardized Electronic Medical Record data capture to
                           • Attitudes & readiness of providers are positive overall            include sexual orientation & gender identity


                           Policy Updates                                                    Education Enhancements
                           • Updated non-discrimination policies to include sexual           • Increased resident LGBTQ+ education
                              orientation & gender identity                                  • LGBTQ+ health online learning module live & available to
                           • Behavioral Health area developed housing guidelines                all teammates
                              for transgender children









                                                                                Atrium Health Levine Children’s

                                                                                Center for Gender Health


                                                                                Opened in April 2019, the Center for Gender Health’s mission is to:
                                                                                • Provide compassionate, affirming medical & mental healthcare
                                                                                • Promote education & understanding

                                                                                • Advocate for gender-diverse patients & their families

                                                                                Services for gender-diverse children, youth & young adults:
                                                                                • Gender-affirming medical & mental healthcare
                                                                                • Individualized treatment plan

                                                                                • Family support & referrals to outside resources
                                                                                • Case management & education
                                                                                • Youth & family consultations
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