Family Health Incentive

Be healthy together with your family by participating in well-being and prevention activities.

  • Who Can Participate? The Family Health Incentive is for teammates who are enrolled in a family plan under the LiveWELL Health Plan (carry medical insurance on one or more family members).
  • Earn the Family Health Incentive. Complete the Family Health Survey on the Total Health Portal:
    • Log in to your LiveWELL Total Health Portal
    • Find the Family Health Incentive tile on your dashboard
    • Follow all instructions to complete and submit the Family Health Survey
    • Scroll through to the bottom of the completed survey and click the Submit button.

Log in to Your Total Health Portal


LiveWELL 704-355-8136
Email LiveWELL

For help with Your Total Health Portal, call the AHA at 855-581-9910.

Note: Your Family Health Incentive reward status will display as Achieved within 24 hours of completing the Family Health Survey. Rewards may show as Achieved in the Total Health Portal, but will not be paid unless you have a family member enrolled in a LiveWELL Health Plan (medical insurance) on the payout date.

  • Deadlines? The sooner you complete the Family Health Survey, the sooner funds are deposited this year!


Family Health Survey Deadline and Payout Dates

Submitted On or Before Payout Date
March 15, 2019 April 19, 2019
June 7, 2019 July 12, 2019
October 4, 2019 November 15, 2019

*Teammates who are paid monthly will receive their earned reward in May, August or December 2019

The Family Health Incentive is NOT a part of the Core Four Incentives, the $50 bonus or the Early Bird Prize drawing.


Be Healthy Together

Some examples/activities to be healthy together with your family are:


Notice Regarding Wellness Programs and Protections from Disclosure of Medical Information