Teammates

LiveWELL provides activities and education that promote health lifestyles for ALL Atrium Health teammates.

 

LiveWELL Incentives Earned in 2019

When will LiveWELL Incentives earned in 2019 be paid?
The LiveWELL Core Four Incentives that were earned in 2019 (Health Survey, Health Coaching, Know Your Numbers and Financial Health) will be paid with January 2020 payroll or February 1, 2020 for those on monthly payroll.

Incentive dollars will be deposited in the Health Savings Account (HSA) for teammates on the Health Savings Plan, and in the LiveWELL Incentive Account for teammates on the Co-Pay Plan.

What has changed for LiveWELL in 2020?

For teammates enrolled in one of the LiveWELL Health Plans, what are the LiveWELL Incentives for 2020?
At Atrium Health, we care about the physical, financial and personal health and well-being of ALL teammates and their families. These three dimensions are foundational to well-being and to cultivating a best place for people to work and thrive. Complete at least one activity in each of the three areas:

  • Physical Well-Being
    • Complete your Annual Wellness Exam
    • Work with a Health Coach on your Prevention Action Plan
    • Engage in a LiveWELL-recommended Care Management program
    • Engage in a LiveWELL-recommended Weight Loss program or
    • Medical Nutrition Therapy
  • Financial Well-Being
    • Attend a Financial Education Class offered by Atrium Health
    • Work with CarolinaCARE One-on-One Rx Medication Management
    • Complete the Advance Directives webinar
  • Personal Well-Being
    • Work with an Accountability Coach on your personal goals
    • Complete a personal well-being webinar offered by LiveWELL
    • Be an active LiveWELL Champion in your department
    • Be an active Compassion Champion or Compassion Catalyst for your team
    • Complete the Atrium Health Diversity Certificate Program (application and acceptance needed)
    • Complete and log 4 Volunteer Hours with Atrium Health Serves

What is the best way to get started in the LiveWELL Programs and Incentives in 2020?
All teammates, start by taking the Personal Health Survey and receive a personalized health summary to learn more about your health. Then, you can explore which LiveWELL opportunities will best suit your needs and positively impact your overall well-being. This is the first step in the journey to being your best you!

Members of one of the LiveWELL Health Plans can begin earning Incentives after completing the Personal Health Survey on the Total Health Portal.

How do I get to the Total Health Portal to complete my Personal Health Survey?

  • Visit the LiveWELL site at Teammates.AtriumHealth.org/LiveWELL/Incentives
  • Click on the red bar “Log in to Your Total Health Portal” using your Atrium Health username and password
  • Using the Dashboard on the left-hand side, select Assess Well-Being – click on Take Survey

What is the maximum amount of LiveWELL Incentives that can be earned in 2020?
For teammates who are members of one of the LiveWELL Health Plans, LiveWELL Incentives reward up to $750 for Teammate-Only coverage - $250 each for activities that promote Physical, Financial and Personal Well-Being.

For teammates with Family coverage, up to $1,500 in Incentives can be earned - $500 each for activities that promote Physical, Financial and Personal Well-Being.

When are the Incentives earned in 2020 paid?
Incentives earned in 2020 will be paid in 2020. There are three opportunities for payment:

Deadlines Contributions
February 17 March 20
June 8 July 10
October 12 November 13

Incentive dollars are deposited in the Health Savings Account (HSA) for teammates on the Health Savings Plan, and in the LiveWELL Incentive Account for teammates on the Co-Pay Plan.

If I had my Annual Wellness Exam after the close of 2019 Incentives and won’t have one again until after the October 12, 2020 deadline for the 2020 Incentives, will I get credit for my Annual Wellness Exam?  

Yes, Annual Wellness Exams, as well as participation in an Atrium Health Serves event that were completed on or after October 1, 2019 will be accepted for 2020 Incentive participation. Teammates will simply record the date of their Annual Wellness Exam and/or the date they participated in an Atrium Health Serves event in the Total Health Portal. The date the Total Health Portal is updated with the completed exam or event will determine the date the Incentive will be paid based on the 2020 deadlines/contributions table above. For example, if the teammate’s Annual Wellness Exam was completed on November 25, 2019 and they record that date in the Total Health Portal before February 17, their Incentive will be paid on March 20.

How do I get to the Total Health Portal to log my Annual Wellness Exam or Atrium Health Serves event?

  • Visit the LiveWELL site at Teammates.AtriumHealth.org/LiveWELL/Incentives
  • Click on the red bar “Log in to Your Total Health Portal” using your Atrium Health username and password
  • Using the Dashboard on the left-hand side, select Physical Well-Being to record your Annual Wellness Exam – click on the Annual Wellness-Exam tile
  • Select Personal Well-Being to record your Atrium Health Serves event – click the Volunteer Hours tile 

Will there be seed money and a match from Atrium Health to the teammate contributions made in 2020?
There will not be a one-time contribution at the beginning of the year, what was known as seed money, nor will there be a match to teammate contributions in 2020. The LiveWELL Health Plans for 2020 provide several ways to save in healthcare costs including an added Value Network with a lower coinsurance responsibility for the teammates, considerably lower deductibles, lower premiums for families on the Health Savings Plan and a new Co-Pay Plan.

Note: Teammates who make less than $30,000 annually and are members of one of the LiveWELL Health Plans will receive an additional $200 in their Health Savings Account or LiveWELL Incentive Account.

Will there be opportunities to earn the Healthy Weight Reward and Family Health Reward in 2020?
There will not be separate incentives for Healthy Weight or Family Health in 2020. The LiveWELL Incentives have a simpler design with three opportunities to earn. Options in 2020 focus on physical, financial and personal dimensions and provide choices to help teammates continue their focus on healthy weight and engage their family in many healthy activities. Teammates who are members of one of the LiveWELL Health Plans, can earn up to $750 for Teammate-Only coverage, and up to $1,500 for Family coverage.

What is the contact information for questions on the LiveWELL Program and Incentives?
For questions, teammates can call 704-631-1500 or email HRBenefitsOnline@AtriumHealth.org. If technical support is needed for the Total Health Portal, call AHA at 855-581-9910.

2020 LiveWELL Programs & Incentives

Can a teammate who is not on a LiveWELL Health Plan earn Incentives?
The Incentives are funds paid out to teammates on the LiveWELL Health Plans. However, all teammates are encouraged to participate in the many programs and education available.

Why should teammates who are not on one of the LiveWELL Health Plans participate in the LiveWell programs?
Atrium Health cares about the physical, financial and personal health and well-being of ALL teammates and their families. These three dimensions are foundational to well-being and to cultivating a best place for people to work and thrive. Engaging in healthy lifestyle activities and education for overall wellness.