The Atrium Health Benefits team is available to assist you with questions about:
Contact Atrium Health Benefits:
Contact MedCost for specific information about your benefits covered under the LiveWELL Health Plans, including:
Contact MedCost:
| 24 Hour Nurse Advice Line | 800-357-0327 |
| Aflac – BenExtend Insurance | 800-433-3036 Website |
| Bank of America - Health Savings Account and Flexible Spending Accounts | 866-731-4206 Website |
| Benefits | 704-631-1500, Option 1 |
| Castlight | 866-960-1471 Website |
| Dental Plan – Delta Dental | 800-662-8856 Website |
| Disability, Policy #696954 | 800-638-9294 |
| Employee Assistance Program (Confidential) | 705-355-5021 Website |
| Farmers GroupSelectSM |
800-438-6381 |
| Find a Doctor | 704-215-5772 Website |
| First Health Network – for LiveWELL Health Plan members seeking Providers outside of NC, SC or VA |
800-204-2085 (MedCost) Instructions (linked here) – start on the MedCost website |
| LiveWELL Programs & Incentives | 704-631-1500, Option 1 Website |
| MedCost Benefit Services | 800-204-2085 Website |
| Find a Provider outside of NC, SC or VA (First Health Network) |
Instructions here – start on the MedCost website |
| LiveWell Care Clinics | 1-833-TEAL-NOW (1-833-832-5669) Website |
| MedCost Diabetes Care Management | 800-722-2157 |
| Mental Health/Chemical Dependency (Confidential) | 800-475-7900 Website |
| MetLife | 866-729-9201 Website |
| MyAtriumHealth | 704-667-9145 Website |
| Parental Benefits |
704-631-1500, Option 3 Send Email |
| Pet Insurance |
877-738-7874 Website |
| Prescription Drug Benefits (CarolinaCARE) | 866-697-6800 Website |
| Retirement | 866-247-0970 Website |
| SmartStarts Maternity Program | 800-722-2157 Website |
| Teammate Injury Helpline | 704-355-7233 (SAFE) More information available on PeopleConnect |
| LiveWELL Platform | 888-264-5963 Website |
| Virtual Visit | 855-438-0010 Website |
| CEC Vision | 888-254-4290 Website |
