You can call the Benefit Service Center at 866-228-1674 to enroll for coverage. You may speak to a call center representative Monday through Friday from 7:30 a.m. to 8:00 p.m. EST.
You can also enroll on your own in CORE Connect by following the below instructions.
Log into CORE Connect:
In accordance with federal regulations, once you enroll for benefits for the year, you cannot change those elections until the next enrollment period, unless you experience a “qualified life event.” You have 31 days after a qualifying event occurs to make changes to your coverage.
Qualified life events include:
Call the Atrium Health Floyd Benefit Service Center at 866-228-1674 or log into CORE Connect to enter the life event and update your benefit elections. Appropriate documentation must be submitted to verify the event and any added dependents. Failure to do so will result in loss of coverage.
If you are a covered member of an Atrium Health Floyd medical plan, remember to add your newborn to your medical coverage within 31 days of birth. Log in to CORE Connect or call the Benefit Service Center at 866-228-1674 to process your Qualified Life Event. Add the dependent to People To Cover and select the desired coverage. You MUST submit the newborn’s birth certificate to the Alight Dependent Verification Services within 31 days of date of birth, or the newborn will be dropped from coverage.