Teammates

CarolinaCARE is the mail order and specialty medication pharmacy for the LiveWELL Health Plans. LiveWELL Health Plan members access CarolinaCARE for Affordable Care Act (ACA) medications, preventive medications, maintenance and specialty medications.

CMC Rx Pharmacies: A group of Atrium Health-owned pharmacies that can help you save money and time when you have prescriptions to fill.

Retail Pharmacy: Any pharmacy outside of CarolinaCARE, including Atrium Health-owned pharmacies such as CMC Rx.


*Some prescription medications have a copay.

  • ACA medications are covered 100%
  • Affordable Care Act and Preventive Drug List medications may be filled once at a retail pharmacy and then must be transferred to CarolinaCARE to receive lowest cost
  • Preventive Drug List medications do not apply toward the deductible but do apply toward the out-of-pocket maximum
  • Maintenance medications may be filled once at a retail pharmacy after the deductible is met and then transferred to CarolinaCARE
  • Specialty drugs must be filled at CarolinaCARE; however, exceptions may apply to drugs in limited distribution networks
  • Opioid prescriptions are limited to a 30-day quantity

Additionally, we recommend you evaluate your current medications and possible need for future medications and review the formulary to determine cost/tier at CarolinaCareRx.org > Get My Rx Price. If you have a chronic medical condition or take at least one medication on a daily basis, you can make an appointment and review your medication history with a pharmacist at One-on-One Rx. Visit CarolinaCareRx.org.

Tips for each time you get a new prescription:

  • Ask your doctor for a generic, if available
  • Ask your doctor for 90-day prescription for maintenance medications, prior to meeting your deductible, only a 30-day fill will be allowed at retail for Affordable Care Act and preventive maintenance medications. After your deductible is met, you are allowed one additional fill on non-ACA and non-preventive maintenance medications. Transfer to CarolinaCARE is required
  • Visit CarolinaCareRx.org > LiveWELL Prescription Price Estimator for estimated prescription drug prices 

CarolinaCare Prescription Mail Service

The mail service pharmacy reduces your out-of-pocket expenses and the time you spend ordering and picking up prescriptions by allowing you to receive up to a 90-day supply of your medication. All prescription mail delivery services are administered by CarolinaCARE.

Retail Prescriptions

When a physician prescribes a medication to treat a short-term illness, you can get it filled at any pharmacy in the OptumRx network, but using an Atrium Health pharmacy will provide the most savings.

CMC Rx Pharmacy

Atrium Health has its own group of pharmacies, saving you money and time when you have prescriptions to fill. You will pay reduced copays when you use one of the following CMC Rx Pharmacy locations:

  • CMC Rx Pharmacy Medical Center Plaza
  • CMC Rx Pharmacy Morrocroft Medical Plaza
  • CMC Rx Pharmacy NorthEast Gateway
  • CMC Rx Pharmacy NorthEast Pavilion
  • CMC Rx Pharmacy NorthCross
  • CMC Rx Pharmacy Matthews Medical Plaza
  • CMC Rx Pharmacy Steele Creek
  • CMC Rx Pharmacy Albemarle
  • CMC Rx Pharmacy Norwood
  • CMC Rx Pharmacy Oakboro